Residence Inn Cleveland, Cleveland, Service

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Rank

17th

Out of 115

Residence Inn Cleveland	Average Price: $193 Check Rates

Hotel Class:

527 Prospect Avenue

Cleveland, 44115 View map

2-Star Hotel Rank: 3 of 13
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (7) , Travelocity (2) , Expedia (18) , TripAdvisor (82)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (7) bar (17) bathroom (22) bed (17) breakfast (45) charge (6) check in (5) check out (2) checkout (2) closet (2) complimentary (8) cost (5) deal (7) decor (3) dinner (4) discount (2) downtown (25) fee (2) food (13) front desk (33) hotel (149) housekeeping (7) lake (4) lobby (11) location (47) manager (4) money (3) neighborhood (2) parking (56) pool (2) price (9) rate (12) recommend (2) refund (3) restaurant (34) room (154) service (9) shower (8) shuttle (5) staff (62) street (33) suite (22) to park (7) towel (5) valet (1) valet parking (1) value (7) view (4) walk (38) water pressure (2)

Service

Appears in 9 comments.

25% wrote positive comments about service

The following words were used in comments with Service:
good (2) hotel (2) inn (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At the cost for which you get a huge room and friendly service and walkability to a few bars and venues.

"Great Value " Read full review on TripAdvisor 5/21/2012 Vote

2. I was very impressed by the service provided by the manager.

"Overall, a good stay " Read full review on TripAdvisor 8/24/2007 Vote

3. Costumer service offered us a one night stay there at that rate but what good would that do?unload our baggage reload again.

"Beware!!! Bumped and Dumped " Read full review on TripAdvisor 5/14/2012 Vote

4. This Residence Inn is unlike any I've stayed; it is more of a full service hotel than the standard 'Inn' experience.

"Unlike any Residence Inn - Very Good " Read full review on TripAdvisor 11/15/2011 Vote

5. We looked in the guest service booklet and it said that the shuttle goes ANYWHERE within a five mile radius.

"Good Location.......Will I stay there again?? NO!!!!! " Read full review on TripAdvisor 1/17/2010 Vote

6. \n\nThe hotel itself is very serviceable.

"Good central location for downtown Cleveland " Read full review on Travelocity 9/1/2007 Vote

7. Never really had anything good happen to me from a service perspective.

"Average; very average " Read full review on TripAdvisor 3/24/2012 Vote

8. Service - nothing special, just typical people that complain about their jobs and have tons of excuses for all the problems.

"Totally disgusting dump " Read full review on TripAdvisor 9/21/2011 Vote

9. Very nice staff with the exception of the lady in charge of the complimentary food/beverage service in the evening who was just plain rude.

"Wonderful hotel...Cavs game " Read full review on TripAdvisor 5/29/2009 Vote