Residence Inn Cleveland, Cleveland, Charge

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Rank

17th

Out of 115

Residence Inn Cleveland	Average Price: $193 Check Rates

Hotel Class:

527 Prospect Avenue

Cleveland, 44115 View map

2-Star Hotel Rank: 3 of 13
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (7) , Travelocity (2) , TripAdvisor (82) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Charge

Appears in 6 comments.

100% wrote positive comments about charge

The following words were used in comments with Charge:

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1. In fact, when my wife commented to one of the front desk staff that it was my birthday, they actually had ballons, a card, and a couple of beers delivered to the room while we were out free of charge.

"Incredible Service, Great Location " Read full review on TripAdvisor 5/3/2011 Vote

2. Very nice staff with the exception of the lady in charge of the complimentary food/beverage service in the evening who was just plain rude.

"Wonderful hotel...Cavs game " Read full review on TripAdvisor 5/29/2009 Vote

3. He said that I would be refunded for the charge of the room, since he asked us to leave.

"The worst front desk customer service ever!!!! " Read full review on TripAdvisor 5/7/2012 Vote

4. He seemed annoyed that we were asking him to do work, so he angily swiped the food off of the counter and said that there would be 'no food, for us!' When we questioned him about why he wouldn't sell us the food or charge it to our room, he asked us to leave the premises.

"The worst front desk customer service ever!!!! " Read full review on TripAdvisor 5/7/2012 Vote

5. We had booked 2 rooms and were upgraded upon arrival to a 2 bedroom suite at no extra charge.

"Residence Inn Downtown Cleveland, Great placr to stay " Read full review on Travelocity 8/1/2009 Vote

6. They did charge us an extra $17 a night for the rollaway bed.

"Overall a good stay at the Residence Inn Dowtown Cleveland. " Read full review on TripAdvisor 7/17/2007 Vote