Residence Inn Cleveland, Cleveland, Refund

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Rank

17th

Out of 115

Residence Inn Cleveland	Average Price: $193 Check Rates

Hotel Class:

527 Prospect Avenue

Cleveland, 44115 View map

2-Star Hotel Rank: 3 of 13
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (7) , Travelocity (2) , TripAdvisor (82) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 3 comments.

The following words were used in comments with Refund:

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1. I contacted the hotel the next day and the front desk attendant on duty said that there was no record of a refund.

"The worst front desk customer service ever!!!! " Read full review on TripAdvisor 5/7/2012 Vote

2. He said that I would be refunded for the charge of the room, since he asked us to leave.

"The worst front desk customer service ever!!!! " Read full review on TripAdvisor 5/7/2012 Vote

3. She said that she didn't have the authorization to issue a refund, but she would have a supervisor contact me first thing the next morning.

"The worst front desk customer service ever!!!! " Read full review on TripAdvisor 5/7/2012 Vote