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OpinionWell
Rank
9th
Out of 150

Sheraton Cincinnati

Average Price: $121  
 
Hotel Class:
11320 Chester Road
Cincinnati, 45246 View map  
3-Star Hotel Rank: 5 of 28
Average review rating: 3.02
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (21) , TripAdvisor (146)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 10 comments. 
The following words were used in comments with Housekeeping:
 
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1. Housekeeping did a great job in keeping are room clean but they couldn`t help the dirty carpet, the mold and mildew in the tile in the bathroom.
"Absolutely not a 3-star " Read full review on TripAdvisor   8/5/2008 Vote      
2. The only staff members who ever said hello to us when they passed us was the housekeeping staff.
"There are better hotels. " Read full review on TripAdvisor   8/3/2011 Vote      
3. it then took 2 HOURS to get someone from housekeeping up to our room to give us some sheets and make the bed.
"Hotel totally unprepared for busy spring break travelers. " Read full review on TripAdvisor   4/1/2011 Vote      
4. we specifically asked at the desk if someone could have housekeeping come make our sofa bed so that it was ready to go when we came back from dinner (I have an 18 month old that I knew would be ready for bed when we got back).
"Hotel totally unprepared for busy spring break travelers. " Read full review on TripAdvisor   4/1/2011 Vote      
5. I called the front desk and they offered to have housekeeping bring up an ozone machine and room deodorizer.
"Better Than Expected After Bad Reviews " Read full review on TripAdvisor   10/19/2009 Vote      
6. There were a few minor housekeeping glitches such as a used washcloth was still in the shower when we arrived and there was still ice in the bucket, but not a bill deal for the price.
"Better than expected given previous reviews. " Read full review on TripAdvisor   8/10/2009 Vote      
7. Subsequently, housekeeping again attempted to enter my room as I was dressing and stuck a cell phone in front of me and commanded me to talk to their supervisor.
"Disappointing. The First Floor should be closed down entirely. " Read full review on TripAdvisor   7/16/2009 Vote      
8. Later, between 2:00 and 2:30, while I was attempting to change for a banquet, housekeeping came to our room twice to tell us we were not permitted to be there.
"Disappointing. The First Floor should be closed down entirely. " Read full review on TripAdvisor   7/16/2009 Vote      
9. When I called to request a room change, I was told the director of housekeeping would have to verify our findings himself.
"Disgusting, Extreme lack of care " Read full review on Expedia   8/6/2008 Vote      
10. 3rd - My one complaint about housekeeping is that on one of our beds, the sheets were never changed the entire week even though there were food stains on them.
"There are better hotels. " Read full review on TripAdvisor   8/3/2011 Vote      
   
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