Charlotte Holiday Inn, Charlotte, Manager

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Rank

55th

Out of 269

Charlotte Holiday Inn	Average Price: $132 Check Rates

Hotel Class:

321 West Woodlawn Road

Charlotte, 28217 View map

3-Star Hotel Rank: 32 of 67
Average review rating: 3.19

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (6) , MyTravelGuide (2) , Travelocity (5) , TripAdvisor (43) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 5 comments.

The following words were used in comments with Manager:
generous (2) hotel (6) management (6)

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1. When we finally arrived at the hotel the manager said he was sorry and that was all, explaining how it wasn't the shuttle drivers fault, scheduling issues, but we asked Jan 2nd, 2010 when we left would someone be available to pick us up Jan 9th, 2010 at 11:15 and we were told it would be no problem, I am very disappointed in the services we received or should I say didn't receive and do not plan on staying with Holiday Inn again in the future.

"STAY AWAY! Park and Fly no pick up !!! " Read full review on TripAdvisor 1/10/2010 Vote

2. The hotel manager then told us to get a taxi that he would pay when we got there, then we tried that and taxi drivers would not do that, so then we called the hotel back (hotel had still not asked for our number) and he called a cab for us and we waited another 25-30 minutes in the cold looking for this cab.

"STAY AWAY! Park and Fly no pick up !!! " Read full review on TripAdvisor 1/10/2010 Vote

3. The hotel does have cameras, but we have been fighting with the general manager for 2 days now to review the tapes.

"Our vehicle was broken into " Read full review on TripAdvisor 10/23/2007 Vote

4. The worst thing about my stays at this hotel was the unpleasant experience of seeing a manager (the general manager, I think) chastising an employee at the lobby desk--a conversation that obviously should have been held in private.

"Not quite a dump (yet), but almost....making progress toward that goal. " Read full review on TripAdvisor 6/11/2010 Vote

5. I emailed the manager with my complaints and he assured me that I would see a credit on my card.

"Horrible !!!!!!! " Read full review on TripAdvisor 4/27/2008 Vote