Hilton Charlotte, Charlotte, Service

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Rank

42nd

Out of 269

Hilton Charlotte	Average Price: $151 Check Rates

Hotel Class:

5624 Westpark Drive

Charlotte, 28217 View map

3-Star Hotel Rank: 25 of 67
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (12) , MyTravelGuide (41) , TripAdvisor (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (1) bar (6) bath (3) bathroom (10) bathtub (1) bed (11) bill (1) breakfast (9) charge (2) check in (4) closet (1) complimentary (3) concierge (3) deal (2) decor (1) dinner (5) downtown (5) fitness center (2) food (13) freeway (1) front desk (10) highway (1) hotel (45) housekeeping (6) interstate (3) lobby (3) location (8) manager (1) money (2) parking (2) patio (1) pillow (2) pool (4) price (3) rate (1) recommend (7) restaurant (9) room (56) room service (7) service (10) sheets (3) shower (5) shuttle (8) staff (20) suite (4) towel (7) tub (1) value (2) walk (2) wireless (6)

Service

Appears in 10 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
excellent (2) friendly (2) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Have stayed here numerous times and am always happy with it, rooms are nicely appointed (I was fortunate to get a suite), restaurant is full service and food is well prepared and service friendly, front desk is very helpful when trying to find other dining options, I'll be back when in town again.

"Nice hotel, convenient to many Charlotte locations " Read full review on TripAdvisor 1/15/2012 Vote

2. Bar service was excellent.

"Excellent of the Interstate Location " Read full review on TripAdvisor 4/22/2011 Vote

3. Very good, friendly service at the desk.

"Nice, quiet, and comfortable " Read full review on Expedia 11/11/2008 Vote

4. Nice location in downtown Charlotte, very nice and clean room with excellent service from hotel.

"Nice Location " Read full review on Expedia 8/1/2008 Vote

5. And would recommend that you don't eat or drink here Service ran hot and cold.

"Not bad but can't believe this is a Hilton Hotel " Read full review on TripAdvisor 4/12/2012 Vote

6. Since, it is a Hilton, they have a full service restaurant/ room service, but no free continental breakfast.

"Clean, but ...... " Read full review on TripAdvisor 12/5/2011 Vote

7. I did not use the shuttle service so cannot comment on that.

"Fantastic Value...in spite of a few shortcomings! " Read full review on TripAdvisor 10/9/2011 Vote

8. I had to go outside constantly to get any service.

"No wireless in meeting room! " Read full review on TripAdvisor 8/11/2011 Vote

9. Elevator in disrepair, trapping my wife and no answer from service phone.

"Great if you work for an airline " Read full review on TripAdvisor 7/28/2011 Vote

10. Th e only issue I had was breakfast service was terrible.

"Excellent of the Interstate Location " Read full review on TripAdvisor 4/22/2011 Vote