Hilton Charlotte, Charlotte, Front Desk

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Rank

42nd

Out of 269

Hilton Charlotte	Average Price: $151 Check Rates

Hotel Class:

5624 Westpark Drive

Charlotte, 28217 View map

3-Star Hotel Rank: 25 of 67
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (12) , MyTravelGuide (41) , TripAdvisor (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) bar (6) bath (3) bathroom (10) bathtub (1) bed (11) bill (1) breakfast (9) charge (2) check in (4) closet (1) complimentary (3) concierge (3) deal (2) decor (1) dinner (5) downtown (5) fitness center (2) food (13) freeway (1) front desk (10) highway (1) hotel (45) housekeeping (6) interstate (3) lobby (3) location (8) manager (1) money (2) parking (2) patio (1) pillow (2) pool (4) price (3) rate (1) recommend (7) restaurant (9) room (56) room service (7) service (10) sheets (3) shower (5) shuttle (8) staff (20) suite (4) towel (7) tub (1) value (2) walk (2) wireless (6)

Front desk

Appears in 10 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) desk (11) friendly (5) helpful (2) service (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were friendly and accommodating.

"Nice hotel; friendly staff " Read full review on TripAdvisor 2/5/2012 Vote

2. Have stayed here numerous times and am always happy with it, rooms are nicely appointed (I was fortunate to get a suite), restaurant is full service and food is well prepared and service friendly, front desk is very helpful when trying to find other dining options, I'll be back when in town again.

"Nice hotel, convenient to many Charlotte locations " Read full review on TripAdvisor 1/15/2012 Vote

3. The front desk staff were very friendly.

"Clean, but ...... " Read full review on TripAdvisor 12/5/2011 Vote

4. The front desk staff welcomed me with a warm friendly greeting.

"Fantastic Hotel with Friendly Staff! " Read full review on TripAdvisor 2/25/2009 Vote

5. Even though we had a mix up with the hotel receiving booking info from Expedia, the front desk staff immediately took care of us.

"Friendly staff and lots of extras! " Read full review on Expedia 7/5/2007 Vote

6. Front desk can't properly check you in.

"Lie After Lie " Read full review on TripAdvisor 10/12/2011 Vote

7. he directed my family to the front desk where i meet by a desk clerk by the name amanda.

"wow..................... guest service is back!!!!!!!!!!!!!!!! " Read full review on TripAdvisor 8/4/2011 Vote

8. Friendly staff at front desk.

"Excellent of the Interstate Location " Read full review on TripAdvisor 4/22/2011 Vote

9. And the front desk couldn't care less, but they gave me a breakfast voucher after prodding.

"Lie After Lie " Read full review on TripAdvisor 10/12/2011 Vote

10. Front desk is no help.

"Lie After Lie " Read full review on TripAdvisor 10/12/2011 Vote