Summerfield Suites Charlotte, Charlotte, Service

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OpinionWell
Rank

34th

Out of 269

Summerfield Suites Charlotte	Average Price: $127 Check Rates

Hotel Class:

4920 South Tryon Street

Charlotte, 28217 View map

3-Star Hotel Rank: 21 of 67
Average review rating: 4.19

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (1) , Travelocity (9) , TripAdvisor (59) , YahooTravel (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (4) bath (7) bathroom (14) bed (23) bill (2) breakfast (79) check in (11) check out (6) checkout (3) closet (5) complimentary (11) deal (3) decor (2) dinner (2) downtown (4) exercise room (2) fitness room (9) food (18) front desk (21) gym (3) highway (2) hot tub (2) hotel (146) interstate (2) laundry room (2) lobby (14) location (12) manager (5) money (7) parking (11) pillow (2) pool (16) price (17) rate (5) recommend (13) restaurant (7) room (138) service (23) sheets (3) shower (7) shuttle (25) staff (51) suite (44) towel (3) tub (4) value (8) walk (1) weight (3) wireless (6)

Service

Appears in 23 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
complimentary (2) customer (2) excellent (4) food (2) free (5) good (6) hard (2) helpful (2) hotel (5) need (3) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. She provides excellent customer service.

"Well worth going back " Read full review on TripAdvisor 4/27/2012 Vote

2. no need to fiddle with deep menus focused on selling me additional channels or services like at most hotels (including other Hyatt brands).

"Well worth going back " Read full review on TripAdvisor 4/27/2012 Vote

3. The Suite was very clean and offered a full service Kitchen with a Dishwasher.

"Fantastic Stay! " Read full review on TripAdvisor 11/22/2011 Vote

4. I did not use the shuttle service, but I heard good things about it from other hotel guest.

"Did Not Want to Leave " Read full review on TripAdvisor 7/18/2010 Vote

5. The service was excellent, as was the complimentary breakfast and happy hour foods/beverages.

"Incredible Value in Charlotte " Read full review on Expedia 12/29/2009 Vote

6. Service at this motel superb.

"Wonderful Place FABULOUS people " Read full review on Expedia 9/13/2009 Vote

7. Excellent service.

"A Good Choice " Read full review on Expedia 8/5/2009 Vote

8. Excellent Service long before it became a Hyatt property so I'm sure this is only going to make it better.

"Can't Stay Away... " Read full review on YahooTravel 7/5/2007 Vote

9. They offer parking for 7 days, shuttle service to & from the airport.

"Great place ! " Read full review on TripAdvisor 4/24/2012 Vote

10. While I appreciated the kind service I received, I was never happier then on my check out day.

"Upgrade needed " Read full review on TripAdvisor 11/19/2011 Vote