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OpinionWell
Rank
8th
Out of 269

Renaissance Charlotte

Average Price: $173  
 
Hotel Class:
2800 Coliseum Centre Drive
Charlotte, 28217 View map  
3-Star Hotel Rank: 3 of 67
Average review rating: 3.99
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (13) , MyTravelGuide (106) , Travelocity (5) , TripAdvisor (135) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I guess the manager was being creative and trying to generate some revenue on the weekend.
"First night was great second was okay " Read full review on TripAdvisor   4/30/2012 Vote      
2. She stated that the manager that could compensate us for our 'troubles' was not in on Sunday and he would call us on Monday.
"PLEASE READ!!! BE AWARE!!! " Read full review on TripAdvisor   12/13/2011 Vote      
3. We immediately called downstairs and an assistant manager and housekeeping representative came up and confirmed this was indeed what it was.
"PLEASE READ!!! BE AWARE!!! " Read full review on TripAdvisor   12/13/2011 Vote      
4. When we arrived at 10:30pm we had already been checked into our room by the night manager and our room keys were waiting.
"Beautiful Hote " Read full review on TripAdvisor   9/12/2011 Vote      
5. Manager was suppose to review my next reservation and never called me back or did anything.
"Love the room quality; but a bunch of negatives " Read full review on TripAdvisor   9/10/2011 Vote      
6. (This is disgraceful since the front desk told me that the Manager would address a reservation request.
"Love the room quality; but a bunch of negatives " Read full review on TripAdvisor   9/10/2011 Vote      
7. The manager here should visit one of the Renaissance properties on the West Coast or the one in Boston, to see how an upscale location is supposed to work.
"You can do a lot better in Charlotte " Read full review on TripAdvisor   11/3/2009 Vote      
8. So come on Marriott, talk to this manager and do it right in the restaurant.
"Great value " Read full review on TripAdvisor   8/8/2009 Vote      
9. Because I was so outraged (and on the verge of causing a scene--we were already paying over $100 a night in the first place!), the manager waived our fee, but turned off local calling & pay-per-view movies for our room.
"Wouldn't ever stay there again... " Read full review on YahooTravel   7/8/2008 Vote      
10. The front desk manager contacted me personally the next day and addressed all of our problems.
"Great hotel even better value " Read full review on TripAdvisor   8/14/2011 Vote      
   
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