Renaissance Charlotte, Charlotte, Front Desk

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Rank

8th

Out of 269

Renaissance Charlotte	Average Price: $173 Check Rates

Hotel Class:

2800 Coliseum Centre Drive

Charlotte, 28217 View map

3-Star Hotel Rank: 3 of 67
Average review rating: 3.99

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (106) , Travelocity (5) , TripAdvisor (135) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (11) bar (34) bathroom (29) bed (41) breakfast (32) charge (11) check in (35) checkout (4) complimentary (6) concierge (11) cost (8) deal (7) decor (7) dinner (14) downtown (9) fee (6) fitness center (5) food (41) front desk (24) gym (4) hot tub (6) hotel (267) housekeeping (8) lobby (31) location (39) lunch (5) manager (10) money (5) parking (13) pillow (10) pool (28) price (33) rate (13) recommend (8) restaurant (41) room (233) room service (20) sauna (5) service (43) sheets (4) shower (10) shuttle (35) staff (71) suite (72) towel (12) value (12) view (8) walk (6) whirlpool (4) wireless (8)

Front desk

Appears in 24 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) desk (24) dining (2) friendly (2) great (3) guest (3) helpful (3) hotel (3) housekeeping (2) luggage (2) management (2) nice (2) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was very nice and the rooms were very clean.

"Very Nice " Read full review on TripAdvisor 5/7/2012 Vote

2. Upon checking in, the front desk staff were great.

"AMAZING Stay! " Read full review on TripAdvisor 4/15/2012 Vote

3. The front desk staff were nice.

"Very Nice Accomodations compliments of USAirways! " Read full review on TripAdvisor 8/18/2011 Vote

4. Check in was a breeze, and Sarah at the front desk was very pleasant and helpful.

"Great Value. Far exceeded my expectations. " Read full review on TripAdvisor 12/31/2010 Vote

5. Great hotel with very friendly front desk agents.

"Excellent Stay! Worth the very short drive downtown and South Park! " Read full review on TripAdvisor 12/5/2010 Vote

6. i would like to commend the front desk staff b/c there were 2 irate guest complaining about nothing (one solo guest complained about only having one set of towels.

"Great Hotel...People Should Grow Up!!! " Read full review on TripAdvisor 7/1/2010 Vote

7. However, the front desk gave us complimentary tickets for breakfast in the hotel- which was delicious.

"Hotel was wonderful! " Read full review on TripAdvisor 8/28/2009 Vote

8. While we waited, the front desk personnel spoke with us, and told us about some great things to do in Charlotte.

"Hotel was wonderful! " Read full review on TripAdvisor 8/28/2009 Vote

9. The staff from the Bellman to the Front desk were the most helpful with dining suggestions and directions to get there.

"Great Staff! " Read full review on Travelocity 1/1/2009 Vote

10. The bellmen (Vance Orear, Robert), front desk staff (Derrick, Angela), catering staff/servers (Diane, Asia, Pedro) and housekeeping staff were very friendly and efficient.

"Best Conference Ever! " Read full review on TripAdvisor 5/15/2012 Vote