Sheraton Chapel Hill, Chapel Hill, Service

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Rank

5th

Out of 26

Sheraton Chapel Hill	Average Price: $266 Check Rates

Hotel Class:

One Europa Drive

Chapel Hill, 27517 View map

3-Star Hotel Rank: 1 of 6
Average review rating: 3.67

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (22) , TripAdvisor (97) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (7) bar (11) bathroom (26) bathtub (3) bed (28) breakfast (37) cable (2) charge (3) check in (14) check out (3) closet (2) complimentary (2) concierge (2) deal (5) dinner (7) discount (3) downtown (6) fitness center (4) food (18) front desk (22) highway (4) hotel (185) housekeeping (5) lobby (39) location (35) lunch (3) manager (9) money (5) parking (17) pillow (11) pool (21) price (17) rate (16) recommend (21) restaurant (38) room (192) room service (7) service (50) sheets (5) shower (5) shuttle (27) staff (67) street (9) suite (3) to park (3) towel (3) value (15) walk (7) wireless (11)

Service

Appears in 50 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) free (4) friendly (3) good (10) great (4) helpful (3) hotel (13) nice (3) outstanding (3) park (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Another outstanding stay and excellent service from the staff once again.

"Once Again a Great Stay " Read full review on TripAdvisor 5/20/2012 Vote

2. Granted this place may look more like a 3 star hotel the service here far exceeds what I have personally experieced in some 4 stars.

"" Awesome Staff " " Read full review on TripAdvisor 4/13/2012 Vote

3. We found them at the front desk, and when we mentioned we wanted to break a bill for the drink machines, again the service was wonderful that we were given coins and warned that bills didn't work in the machines.

"Sometimes it is about expectations " Read full review on TripAdvisor 4/1/2012 Vote

4. I was impressed by the service of all the hotel employees.

"Great sevice and great value perfect get away location for an evening away from home " Read full review on TripAdvisor 3/4/2012 Vote

5. The service was excellent, and the staff friendly and helpful.

"Very pleasant stay " Read full review on TripAdvisor 11/9/2011 Vote

6. The shuttle service was great, taking me to my destinations and picking me up when requested.

"Personal servicer " Read full review on TripAdvisor 11/7/2011 Vote

7. We had an excellent buffet breakfast, again with good service.

"Personal servicer " Read full review on TripAdvisor 11/7/2011 Vote

8. I came alone for one night before my family arrived and was given excellent service.

"Personal servicer " Read full review on TripAdvisor 11/7/2011 Vote

9. Outstanding service, and 'yes' to everything we asked was wonderful.

"Outstanding place - no complaints whatsoever " Read full review on TripAdvisor 9/22/2011 Vote

10. The Sheraton also has a free local shuttle service.

"Accommodating beyond expectations " Read full review on TripAdvisor 8/24/2011 Vote