The Carolina Inn, Chapel Hill, Service

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Rank

2nd

Out of 26

The Carolina Inn	Average Price: $225 Check Rates

Hotel Class:

211 Pittsboro Street

Chapel Hill, 27516 View map

4-Star Hotel Rank: 1 of 3
Average review rating: 4.05

OpinionWell Value Index: 10

Traveler reviews analyzed: YahooTravel (9) , TripAdvisor (222) , Expedia (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) bar (43) bath (9) bathroom (39) bed (45) bill (4) breakfast (35) charge (7) check in (25) check-out (4) complimentary (9) cost (4) deal (12) decor (21) dinner (20) downtown (11) fee (6) food (64) front desk (36) gym (4) hotel (263) lobby (26) location (92) lunch (9) manager (3) money (4) parking (47) pillow (6) pool (5) price (25) rate (22) recommend (26) restaurant (80) room (331) room service (14) service (79) shower (16) shuttle (8) staff (124) street (43) suite (9) to park (4) towel (7) tub (7) valet (22) valet parking (8) value (5) view (8) walk (42) wireless (12)

Service

Appears in 79 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
beauty (5) customer (8) excellent (12) experience (4) food (19) friendly (4) good (5) great (8) hotel (13) inn (9) location (4) love (4) nice (6) night (3)

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1. Maybe this is acceptable for a small town, but coming from a big city, this was far from worthy of the high price tag and lack of decent service all the way around.

"Not worth the money or location. " Read full review on TripAdvisor 5/6/2012 Vote

2. The food was excellent and the service flawless.

"Fantastic Hotel " Read full review on TripAdvisor 4/24/2012 Vote

3. Service was wonderful, befitting a 5 star hotel.

"2 excellent stays--charming, nice sized and plush suites " Read full review on TripAdvisor 4/17/2012 Vote

4. Hypnotized by the beauty, charm, grace and top notch service of front desk staff.

"Outstanding Service " Read full review on TripAdvisor 3/23/2012 Vote

5. Having first experienced the Inn as a poor college student who stretched his budget to treat his girlfriend (now wife) to lunch at the Hill Dining Room after Sunday church services, it is nice to be able to enjoy all of the amenities 35 years later.

"The best reason to return to alma mater ! " Read full review on TripAdvisor 3/13/2012 Vote

6. Exquisite property, superb service and warm southern hospitality.

"The Carolina Inn - downtown Chapel Hill, NC " Read full review on TripAdvisor 1/26/2012 Vote

7. The wedding reception food and service were fantastic.

"Outstanding Hotel in Chapel Hill " Read full review on TripAdvisor 1/24/2012 Vote

8. The service and food were outstanding.

"Outstanding Hotel in Chapel Hill " Read full review on TripAdvisor 1/24/2012 Vote

9. I really want to rate this an excellent, because the service is just so great.

"Four star service, average accomodations " Read full review on TripAdvisor 1/4/2012 Vote

10. We found the customer service to be a bit below standards in their response to guests stranded by a broken van on a misty evening.

"Wonderful Hotel - Slight Guest Service Problem " Read full review on TripAdvisor 1/3/2012 Vote