Chapel Hill Residence Inn, Chapel Hill, Service

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Rank

8th

Out of 26

Chapel Hill Residence Inn	Average Daily Rate: NA Check Rates

Hotel Class:

101 Erwin Road

Chapel Hill, 27514 View map

3-Star Hotel Rank: 4 of 6
Average review rating: 4.57

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (21) , TripAdvisor (66) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (5) bath (3) bathroom (10) beach (3) bed (15) breakfast (58) brunch (2) charge (9) check in (5) check out (4) check-out (2) closet (3) complimentary (11) decor (3) dinner (3) downtown (4) exercise room (2) fee (7) fitness room (3) food (19) front desk (11) hot tub (5) hotel (99) housekeeping (5) lobby (9) location (20) maid service (2) manager (7) money (2) parking (11) patio (2) pool (23) price (8) rate (6) recommend (5) restaurant (7) room (111) room service (3) service (7) shower (6) shuttle (5) staff (47) street (4) suite (33) towel (3) view (3) walk (3) wireless (3) workout room (1)

Service

Appears in 7 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
excellent (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Daily servicing of the rooms, plenty of parking and convenient to Trader Joe's, Starbucks, Whole Foods, and UNC.

"A wonderful home away from home " Read full review on TripAdvisor 3/2/2012 Vote

2. Excellent customer service from front desk to maid service.

"Not bad " Read full review on TripAdvisor 7/16/2011 Vote

3. Service was excellent.

"Excellent hotel " Read full review on Expedia 2/17/2009 Vote

4. The residence Inn also provides shopping services for free.

"Great Hotel!!! " Read full review on TripAdvisor 3/27/2008 Vote

5. So, I asked the Guest Service Agent who was helping me, What is this.

"Horrible - Blamed For Things Did Not Due " Read full review on TripAdvisor 12/14/2007 Vote

6. Every staff member encountered appeared to have just finished a customer service training class.

"I've lived in apartments smaller than my room here " Read full review on TripAdvisor 4/27/2009 Vote

7. You can stay a lot of places for less and definitely for more but you would be hard pressed to find a gem like this in terms of top quality across the board for accommodations, service, location and price.

"A wonderful home away from home " Read full review on TripAdvisor 3/2/2012 Vote