Chapel Hill Residence Inn, Chapel Hill, Manager

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OpinionWell
Rank

8th

Out of 26

Chapel Hill Residence Inn	Average Daily Rate: NA Check Rates

Hotel Class:

101 Erwin Road

Chapel Hill, 27514 View map

3-Star Hotel Rank: 4 of 6
Average review rating: 4.57

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (21) , TripAdvisor (66) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
liked (2) management (8) smoke (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The facility is well kept and comfortable, but it is the staff that makes this place special; you are as likely to receive a coffee warm-up from the manager at breakfast as you are to get great restaurant recommendations from the bartenders or ice from the check-in staff.

"Staff Makes This Nice Hotel Heavenly " Read full review on TripAdvisor 7/3/2009 Vote

2. We smoke to the manager Heather, and without any question, or hesitation she fixed everything.

"Gret Customer Service " Read full review on TripAdvisor 8/21/2011 Vote

3. All of the staff were very friendly helpful and efficient and we liked the way that they all (including it seemed the manager) lent a hand at breakfast to make sure that there was no hanging around for tables or top ups.

"First rate " Read full review on TripAdvisor 8/9/2009 Vote

4. The most important amenity at the hotel is General Manager-Greg Doyle and his staff.

"Staff Hospitality and Outstanding Customer Service " Read full review on TripAdvisor 7/7/2009 Vote

5. The very nice front desk manager Travise checked us in early and on check-out asked about our stay.

"new and clean, comfortable " Read full review on TripAdvisor 12/31/2008 Vote

6. The manager came out, I explained my wife`s health condition, the fact that she uses oxygen etc, and the manager was more than rude, cutting me off by saying: my staff member smelled smoke, therefore the charge stays.

"Horrible - Blamed For Things Did Not Due " Read full review on TripAdvisor 12/14/2007 Vote

7. This truly took me off guard, and I asked to speak with a manager.

"Horrible - Blamed For Things Did Not Due " Read full review on TripAdvisor 12/14/2007 Vote