Copley House, Boston, Service

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OpinionWell
Rank

70th

Out of 197

Copley House	Average Price: $143 Check Rates

Hotel Class:

239 West Newton Street

Boston, 02116 View map

2-Star Hotel Rank: 10 of 24
Average review rating: 3.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (3) , TripAdvisor (122) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Service

Appears in 13 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. i took their advice and was i pleased with the quality of the service there.

"they know what i wanted without me even asking " Read full review on TripAdvisor 8/15/2010 Vote

2. But my reservation was completely mishandled, and the service we received in trying to straighten it out left plenty to be desired.

"Where's my reservation? " Read full review on TripAdvisor 6/1/2010 Vote

3. Desk service was very helpful.

"Very good " Read full review on TripAdvisor 9/15/2008 Vote

4. Horrible experience, don't go there, no heater, no service, no information, no blankets, the cold win pass through the windows, impossible to talk with some one, waste of money the experience.

"Horrible " Read full review on TripAdvisor 3/15/2012 Vote

5. The rooms are not serviced approprietly, towels are thread bare, linen on bed jaded.

"BE WARNED! " Read full review on TripAdvisor 9/29/2011 Vote

6. The service I received was so refreshing, The manager was very pleasant - I have not always received that from other hotel employees.

"Great Value " Read full review on TripAdvisor 12/21/2010 Vote

7. I was very satisfied with the service I received and would recommend The Copley House to anyone visiting Boston for business or pleasure.

"Great Value " Read full review on TripAdvisor 12/21/2010 Vote

8. The final straw came when I realized I'd left my phone charger behind and called their reception he same day I checked out, but only got their voicemail service.

"Do NOT stay here!!!! " Read full review on TripAdvisor 11/9/2009 Vote

9. Limited housekeeping services.

""You get what you pay for" " Read full review on TripAdvisor 10/26/2009 Vote

10. In iniitial unit, the landline phone did not work and could not get service on cell.

""You get what you pay for" " Read full review on TripAdvisor 10/26/2009 Vote