Copley Square Hotel, Boston, Front Desk

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Rank

20th

Out of 197

Copley Square Hotel	Average Price: $330 Check Rates

Hotel Class:

47 Huntington Avenue

Boston, 02116 View map

3-Star Hotel Rank: 3 of 37
Average review rating: 4.26

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (75) , MyTravelGuide (537) , Travelocity (5) , TripAdvisor (497) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (23) bar (149) bath (11) bathroom (156) bed (134) breakfast (72) charge (11) check in (50) closet (15) complimentary (59) concierge (10) cost (20) deal (21) decor (61) dinner (38) discount (9) downtown (17) food (61) front desk (53) gym (16) hotel (1124) housekeeping (13) lobby (106) location (365) lunch (10) manager (19) minibar (19) money (14) neighborhood (9) parking (24) pillow (22) price (77) rate (41) recommend (90) restaurant (181) room (833) room service (45) service (185) shower (35) staff (405) street (138) suite (40) towel (23) tub (12) valet (38) valet parking (18) value (26) view (24) walk (124) wireless (28)

Front desk

Appears in 53 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (6) guest (3) helpful (11) hotel (3) need (3) problem (3) welcoming (3) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They are exactly the kind of people you would hope most hotels would have at their front desks welcoming guests.

"Excellent Property with Amazing staff " Read full review on TripAdvisor 5/17/2012 Vote

2. Leslie, Anna, Buck and Becca at the front desk are wonderful and will make you feel right at home.

"Excellent Property with Amazing staff " Read full review on TripAdvisor 5/17/2012 Vote

3. Ana at the front desk is WONDERFUL.

"Copley Hotel " Read full review on TripAdvisor 4/27/2012 Vote

4. Overall, the staff and front desk was incredibly accommodating, helpful, patient, and polite.

"Beautiful rooms/great location. Lackluster amenities. " Read full review on TripAdvisor 4/13/2012 Vote

5. The front desk and bell captains were so nice and helpful throughout our 5-day stay.

"Nice location and very attentive " Read full review on TripAdvisor 11/21/2011 Vote

6. Location of the hotel is fantastic, very close to good shopping, easy walk to Boston Common, Newbury Street etc. I arrived very late at night, Front Desk clerk was friendly but no services available (eg could not get room service, no-one to assist with bag etc).

"Good location, service varied " Read full review on TripAdvisor 11/13/2011 Vote

7. We used the front desk to help us with car service and directions, and always found them helpful and friendly.

"amazing experiance " Read full review on TripAdvisor 8/8/2011 Vote

8. Front desk personnel were very helpful as were the bellmen.

"Nice Hotel " Read full review on TripAdvisor 7/31/2011 Vote

9. The front desk staff is very attentive and always have a positive attitude.

"Love this hotel! " Read full review on TripAdvisor 7/27/2011 Vote

10. Front desk was excellent for providing services.

"We were welcomed as soon as we entered the front door " Read full review on TripAdvisor 4/30/2011 Vote