John Hancock Hotel and Conference Center, Boston, Service

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Home » United States » Massachusetts » Boston Destinations » Boston Hotels » John Hancock Hotel and Conference Center

OpinionWell
Rank

68th

Out of 197

John Hancock Hotel and Conference Center	Average Price: $182 Check Rates

Hotel Class:

40 Trinity Place

Boston, 02116 View map

2-Star Hotel Rank: 8 of 24
Average review rating: 3.41

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (36) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (102) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (4) bargain (4) bath (5) bathroom (43) bed (27) bill (6) breakfast (62) business center (2) check in (7) check out (3) checkout (3) closet (4) complimentary (13) cost (7) deal (11) decor (6) discount (5) downtown (12) fee (2) food (8) front desk (14) gym (6) hotel (229) lobby (27) location (82) manager (3) money (4) neighborhood (9) parking (21) pillow (5) pool (3) price (41) rate (7) recommend (16) restaurant (15) room (178) room service (3) service (16) sheets (4) shower (24) shuttle (3) staff (60) street (24) to park (2) towel (6) tub (5) value (6) walk (27) wireless (11)

Service

Appears in 16 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) excellent (4) expectation (2) extremely (2) fruit (2) helpful (3) hotel (3) location (3) nice (4) quiet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. SO IF YOU CARE ABOUT YOUR HEALTH, SERVICE AND JUST GETTING WHAT YOU ASKED AND PAYED FOR STAY AWAY FROM THIS HOTEL.

"...STAY AWAY FROM THIS HOTEL!!! " Read full review on TripAdvisor 6/25/2011 Vote

2. The room decor is a little tired and reminiscent of the late 1970's, but depite that, everything was functional, clean and serviced daily.

"Good enough for a City Break " Read full review on TripAdvisor 1/29/2010 Vote

3. The complimentary breakfast is a self-service arrangement of cereals, fruit juice, fresh fruit and a selection of bagels and muffins which can be toasted.

"Good enough for a City Break " Read full review on TripAdvisor 1/29/2010 Vote

4. We usually stay at much more upscale hotels, but we were not disappointed in the staff or the service.

"FABULOUS LOCATION " Read full review on Expedia 9/9/2009 Vote

5. When we came back to the room, after the cleaning service was there, they didnt even bring us any new towels or toiletries.

"Not impressed " Read full review on Expedia 5/6/2009 Vote

6. A nice quiet spot with excellent service.

"Bargain Stay " Read full review on TripAdvisor 2/4/2008 Vote

7. A nice quiet spot with excellent service.

"Bargain Stay " Read full review on TripAdvisor 2/4/2008 Vote

8. I loved how the service desk was very helpful & courteous while my stay there.

"Great & Quiet place to stay close to downtown Boston area " Read full review on YahooTravel 7/2/2007 Vote

9. I found the service to extremely nice and helpful.

"Good location and price (for boston at least) " Read full review on TripAdvisor 6/1/2007 Vote

10. I found the service to extremely nice and helpful.

"Good location and price (for boston at least) " Read full review on TripAdvisor 6/1/2007 Vote