John Hancock Hotel and Conference Center, Boston, Front Desk

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Rank

68th

Out of 197

John Hancock Hotel and Conference Center	Average Price: $182 Check Rates

Hotel Class:

40 Trinity Place

Boston, 02116 View map

2-Star Hotel Rank: 8 of 24
Average review rating: 3.41

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (36) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (102) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (4) bargain (4) bath (5) bathroom (43) bed (27) bill (6) breakfast (62) business center (2) check in (7) check out (3) checkout (3) closet (4) complimentary (13) cost (7) deal (11) decor (6) discount (5) downtown (12) fee (2) food (8) front desk (14) gym (6) hotel (229) lobby (27) location (82) manager (3) money (4) neighborhood (9) parking (21) pillow (5) pool (3) price (41) rate (7) recommend (16) restaurant (15) room (178) room service (3) service (16) sheets (4) shower (24) shuttle (3) staff (60) street (24) to park (2) towel (6) tub (5) value (6) walk (27) wireless (11)

Front desk

Appears in 14 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (15) hotel (2) most (2) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff were really nice.

"You pay for location " Read full review on TripAdvisor 2/22/2012 Vote

2. The lobby is lovely and the staff on the front desk were very pleasant.

"Best we could get! " Read full review on TripAdvisor 8/28/2011 Vote

3. The hotel is clean and the front desk people were nice.

"NO REGRETS AT ALL!! GREAT LOCATION!. " Read full review on TripAdvisor 1/5/2010 Vote

4. Hotel was clean and well maintained and the front desk staff was very helpful with directions and navagating the transit system.

"Small but comfortable " Read full review on Expedia 11/3/2009 Vote

5. We had a mixed experience with front desk staff - two excellent, and one terrible.

"Comfortable, but nothing special " Read full review on Expedia 8/24/2009 Vote

6. Most of the front desk staff was quite nice, though I seemed to be distracting the one young lady from her Blackberry when I checked in, which is never a good first impression.

"Good value, great location " Read full review on TripAdvisor 5/27/2009 Vote

7. 7) Reasonably nice front desk staffs,8) Free Internet connection, and computers in a business room right in front of the front desk.

"Satisfied customer " Read full review on TripAdvisor 11/24/2008 Vote

8. The front desk people were nice and our room was clean and comfortable.

"Had a nice stay! " Read full review on Expedia 11/7/2008 Vote

9. We couldn't wait to leave and noticed that no one at the front desk asked us if we had enjoyed our stay.

"Grim " Read full review on TripAdvisor 3/21/2012 Vote

10. You have to ask the front desk to arrange it.

"Satisfied customer " Read full review on TripAdvisor 11/24/2008 Vote