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Rank
21st
Out of 197

Four Seasons Boston

Average Price: $891  
 
Hotel Class:
200 Boylston Street
Boston, 02116 View map  
5-Star Hotel Rank: 1 of 4
Average review rating: 4.38
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (1) , TripAdvisor (296) , YahooTravel (10)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 24 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (3)   great (2)   guest (2)   happy (2)   helpful (2)   hotel (5)   housekeeping (2)   liked (2)   location (3)   reception (2)   welcoming (3)    
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1. The front desk staff was warm & friendly .
"Love this Hotel!! " Read full review on TripAdvisor   4/16/2012 Vote      
2. We had a very friendly and welcoming reception by Katherine at the front desk; she was helpful throughout our stay, suggesting restaurants and activities and always remembering us by name.
"a very special place " Read full review on TripAdvisor   2/17/2012 Vote      
3. We cannot fault our stay at the Four Seasons - made very welcome by all staff from the front desk to the pool staff.
"Best stay in town! " Read full review on TripAdvisor   10/31/2011 Vote      
4. The service is superb, from the front desk to the housekeeping staff.
"Perhaps the best hotel in the North East and my favorite in the US. " Read full review on TripAdvisor   9/16/2011 Vote      
5. The service at the hotel was excellent from the doormen to the front desk to the concierge and the restaurant staff.
"Top notch service " Read full review on TripAdvisor   8/28/2011 Vote      
6. Everyone I have ever encountered - waiters in the restaurant, bellmen, doormen, room service, attendants at the fitness center, concierges, front desk staff is friendly (even if you're not a repeat guest they'll call you by name in many cases) and supremely competent.
"Fantastic! " Read full review on TripAdvisor   7/25/2011 Vote      
7. The front desk clerk was helpful, happy, and enthusiastic about making our stay perfection.
"outstanding customer service! " Read full review on TripAdvisor   8/23/2010 Vote      
8. Matt, Mohamed, Brandon & Shelby at the Front Desk were great.
"Flawless, Perfect, Amazing! " Read full review on TripAdvisor   3/4/2010 Vote      
9. I checked in around 11:30am on a Sunday morning & the valet parking & entire lobby area was very busy with checkout's, etc. I thought I would most likely have to wait for my room, but as always, the room was ready** (I always arrive way before check-in & no matter the FS location, they always have a room, which I truly appreciate**) The front desk agent, Mohamed, welcomed me, told me Happy Birthday & immediately offered me a comp.
"Flawless, Perfect, Amazing! " Read full review on TripAdvisor   3/4/2010 Vote      
10. Warm reception at front desk, knowledgeable concierge staff, comfortable but elegant rooms.
"My Absolute Favorite " Read full review on TripAdvisor   1/26/2009 Vote      
   
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