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OpinionWell
Rank
9th
Out of 231

Days Inn Inner Harbor Baltimore

Average Price: $164  
 
Hotel Class:
100 Hopkins Place
Baltimore, 21201 View map  
2-Star Hotel Rank: 2 of 26
Average review rating: 3.75
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (108) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (218) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 7 comments. 
100% wrote positive comments about refund
The following words were used in comments with Refund:
 
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1. Pet friendly with refundable cleaning fee.
"Upscale feel and location yet affordable " Read full review on TripAdvisor   12/17/2009 Vote      
2. The hotel staff was so gracious and accommodating to us as a result and refunded much of what we paid.
"Nice, great staff BUT will not be back! " Read full review on TripAdvisor   6/13/2011 Vote      
3. We did get a refund and I also called corporate and was told that was not necessary by an office worker.
"Cockroach " Read full review on TripAdvisor   8/31/2010 Vote      
4. No offer to reduce costs or provide full refund which is what was warranted.
"Truly Horrible Hotel " Read full review on TripAdvisor   6/25/2010 Vote      
5. NO REFUND, NO APOLOGY OR REGRETS BY ANY ONE AT THE HOTEL.
"Worst Customer Service in the poorest maintained hotel " Read full review on TripAdvisor   2/20/2010 Vote      
6. Tried to check out, the person at the desk said, we can not give you refund since it is a prepaid room.
"Worst Customer Service in the poorest maintained hotel " Read full review on TripAdvisor   2/20/2010 Vote      
7. After the police left he went with me to submit my incident report to the garage clerk, refunded my parking fee and had a nice gentleman from maintnence vacume the glass and tape plastic onto my window.
"3 star hotel-----5 star customer service " Read full review on TripAdvisor   5/10/2009 Vote      
   
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