Days Inn Inner Harbor Baltimore, Baltimore, Manager

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Rank

9th

Out of 231

Days Inn Inner Harbor Baltimore	Average Price: $164 Check Rates

Hotel Class:

100 Hopkins Place

Baltimore, 21201 View map

2-Star Hotel Rank: 2 of 26
Average review rating: 3.75

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (108) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (218) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 13 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (4) generous (4) great (2) helpful (2) hotel (6) management (14) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Dennis, the General Manager, treats each and every guest like they're family and he has instilled this in his wonderful, friendly staff.

"Amazing Experience! " Read full review on TripAdvisor 9/15/2011 Vote

2. Kudos to the General Manager, Operations & Sales Team.

"Even for a Pittsburgh Steeler Fan, I was treated to FIVE STAR SERVICE! " Read full review on TripAdvisor 6/7/2011 Vote

3. Friendly manager, good food and lively bar.

"Outstanding location, service, value " Read full review on TripAdvisor 3/23/2011 Vote

4. As mentioned by others, the staff pride themselves on being unusually friendly, from the desk manager to the maids to the maintenance staff.

"Good Bet for Budget Inner Harbour Accomodation " Read full review on TripAdvisor 11/28/2009 Vote

5. This started with the front-desk manager who was absolutely trying to make my stay a pleasant one.

"Hospitality at its best " Read full review on TripAdvisor 10/12/2009 Vote

6. The hotel manager, William Heitzer, was a true professional and I am sending a letter to the general manager tomorrow to let know know of my experience.

"3 star hotel-----5 star customer service " Read full review on TripAdvisor 5/10/2009 Vote

7. The desk manager was extremely friendly and helpful in giving us directions to the restaurant we had reservations for that night.

"Great Quality at Bargain Rate " Read full review on Expedia 1/28/2009 Vote

8. The service was excellent -- in particular the night desk manager, Gerald, was amazingly helpful.

"Great service, great value! " Read full review on TripAdvisor 1/23/2012 Vote

9. He also has a great sense of humor - he told me both men (and women) working at the hotel were allowed to grow goatees!:) He also mentioned on several occasions that the General Manager of the hotel (Dennis) was absolutely wonderful to work with and this gave him the ability to make exceptions for us and really treat us with fairness and respect.

"Unbelievable Customer Service " Read full review on TripAdvisor 12/30/2011 Vote

10. Dennis Dietz, the manager has done a SUPER job in the operation of this hotel.

"Our first visit and we'll be back! " Read full review on TripAdvisor 10/4/2011 Vote