Disney's Animal Kingdom Lodge, Orlando, Service

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Rank

21st

Out of 543

Disney's Animal Kingdom Lodge	Average Price: $299 Check Rates

Hotel Class:

2901 OSCEOLA ParkWay Bay Lake

Orlando, 32830 View map

0-Star Hotel Rank: 4 of 204
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (50) , TripAdvisor (1544)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (70) balcony (582) bar (147) bath (49) bathroom (235) beach (75) bed (312) breakfast (446) charge (61) check in (330) check out (52) closet (34) concierge (227) cost (116) deal (63) decor (114) dinner (336) downtown (83) food (893) front desk (162) gym (33) hot tub (83) hotel (2417) housekeeping (138) lobby (700) location (238) lunch (96) manager (47) money (257) parking (158) pillow (52) pool (1350) price (248) rate (61) recommend (342) restaurant (839) room (3942) room service (86) service (899) sheets (38) shower (110) shuttle (106) spa (46) staff (789) suite (76) towel (168) tub (44) value (117) view (1567) walk (323)

Service

Appears in 898 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
excellent (59) food (121) good (94) great (107) hotel (110) liked (34) meal (37) night (34)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The table service restaurants are fantastic, but you don't always have 1-2 hours to devote to dining, another quick service site is very much needed because the two resort area (Jambo and Kidani) share the one small Mara restaurant.

"Loved the Animals! " Read full review on TripAdvisor 5/18/2012 Vote

2. All the employees we spoke with were friendly and very helpful, especially the Bell services.

"Loved the Animals! " Read full review on TripAdvisor 5/18/2012 Vote

3. Overall brilliant service and accommodation.

"Loved it,loved it,loved it! " Read full review on TripAdvisor 5/17/2012 Vote

4. The lobby is stunning, and the hotel's quick service restaurant, the Mara, is delicious and serves large portions.

"Unique Hotel for families " Read full review on TripAdvisor 5/16/2012 Vote

5. Everyone was extremely helpful and courteous and service is awesome.

"Excellent " Read full review on TripAdvisor 5/12/2012 Vote

6. I love this hotel!excellent service and many activities to do.

"AMAZING!! " Read full review on TripAdvisor 5/7/2012 Vote

7. The staff are wonderful, high level of service and very helpful.

"By far the best disney hotel... " Read full review on TripAdvisor 4/29/2012 Vote

8. From the impeccable Disney service, to the pool, to the bunk beds and of course the views of the animals; this is a one of a kind experience.

"Jambo House is Fun for Everyone " Read full review on TripAdvisor 4/27/2012 Vote

9. You are supposed to have the best customer service around and when u tell me something wrong.

"Worst Disney hotel and experience I have ever had. " Read full review on TripAdvisor 4/24/2012 Vote

10. Customer service was great and they even gave us a room for a few hrs after we checked out of the villa room as our flight was later in the evening.

"Great property, good service, could have better food options " Read full review on TripAdvisor 4/23/2012 Vote