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OpinionWell
Rank
38th
Out of 481

Stratosphere Hotel

Average Price: $147  
 
Hotel Class:
2000 Las Vegas Boulevard South
Las Vegas, 89104 View map  
3-Star Hotel Rank: 10 of 92
Average review rating: 3.41
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (23) , Expedia (75) , MyTravelGuide (77) , Travelocity (233) , TripAdvisor (2194) , YahooTravel (280)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 77 comments. 
53% wrote positive comments about manager
The following words were used in comments with Manager:
free (4)   great (4)   hotel (15)   management (80)   new (4)   nice (4)   night (7)   problem (6)    
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1. Our last couple of days, we had some problems (which we were slightly to blame for as well), however, Sarah (the manager) was fantastic in resolving matters.
"Great stay, especially for the price! " Read full review on TripAdvisor   4/3/2012 Vote      
2. The next morning we talked to the manager and she took care of the problem with ease.
"Will visit again. " Read full review on TripAdvisor   1/19/2012 Vote      
3. Robert the manager ensured we had a great experience, & our waitress Dana was fabulous.
"Great value and service for your money. " Read full review on TripAdvisor   7/7/2011 Vote      
4. For all the trouble we had when first checking in, I thought the managers did an excellent job of making us happy.
"Nice Stay " Read full review on TripAdvisor   5/20/2011 Vote      
5. The hotel staff was great, and it is very rare you have no problems, but Cassandra, the hotel manager treated me great, and I will definitely stay there again.
"My stay was awesome and I had absolutely no problems! Thanks to Cassandra! " Read full review on TripAdvisor   5/14/2011 Vote      
6. I had an amazing experience having Vanessa { I believe she's a manager of reservations } help me out with a reservation:)I had a been sent a letter offering me two free nights at the hotel , but I had recently moved and had left the letter at my other house up in Canada.
"Amazing customer service from Vanessa!!! Lovely lady!! " Read full review on TripAdvisor   3/18/2011 Vote      
7. I was upgraded to a spa room and given a free ticket to see a show and must say that I was very impressed with the manager that was on duty.
"overrall an enjoyable stay " Read full review on TripAdvisor   2/23/2011 Vote      
8. While Checking in, the desk managers and staffers were pleasant and friendly, plus.
"Stratosphere Event Staff and Management, Hotel and Casino Rocks! " Read full review on TripAdvisor   9/30/2010 Vote      
9. the worst thing is that the strat recently to increase profit and decrease employee pay has imported several new managers and their people for a foreign country to handle about 90 percent of casino operations.
"never again " Read full review on YahooTravel   2/8/2009 Vote      
10. The so called Manager was not particularly apologetic and didn`t seem to see the problem.
"Twas okay.....but I`d stay somewhere else next time " Read full review on TripAdvisor   9/15/2008 Vote      
   
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