Golden Nugget Las Vegas, Las Vegas, Service

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OpinionWell
Rank

22nd

Out of 481

Golden Nugget Las Vegas	Average Price: $106 Check Rates

Hotel Class:

129 East Fremont Street

Las Vegas, 89101 View map

4-Star Hotel Rank: 7 of 28
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (1584) , TripAdvisor (2558) , YahooTravel (279)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (88) bar (331) bath (85) bathroom (469) bed (533) breakfast (320) cabana (81) charge (181) check in (847) check out (149) closet (66) cost (156) deal (201) decor (84) dinner (183) downtown (1332) fee (87) food (615) front desk (334) hot tub (76) hotel (2852) housekeeping (130) lobby (126) location (402) lunch (136) manager (144) money (298) parking (249) pillow (110) pool (1987) price (504) rate (192) recommend (304) restaurant (562) room (4648) room service (100) service (697) shower (292) shuttle (72) spa (176) staff (738) street (1129) suite (357) towel (145) tub (136) valet (121) valet parking (59) value (194) view (339) walk (392)

Service

Appears in 697 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
best (22) clean (35) customer (73) desk (24) drink (37) excellent (56) food (88) friendly (37) good (116) great (136) hotel (104) nice (46) slow (22) staff (45) useful (34) valet (31)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was nice and staff was extremely polite.

"really enjoyed the experience " Read full review on TripAdvisor 5/18/2012 Vote

2. don't go for the pool, go to a hotel with more than one pool and don't expect very friendly service.

"just returned, if you are going for the pool, keep looking " Read full review on TripAdvisor 5/18/2012 Vote

3. security guy with a spy thing in his ear like the secret service will check to make sure you're not sneaking in.

"just returned, if you are going for the pool, keep looking " Read full review on TripAdvisor 5/18/2012 Vote

4. Heck, at any Sheraton in the country you can get free internet service.

"2012 the property is going downhill " Read full review on TripAdvisor 5/12/2012 Vote

5. All this on top of a dirty room, shower that didn't drain, Internet service that didn't work, clunky loud air condition, no fridge and if you want to use the kuerig there is a charge for the kuerig cups.

"After 6 years, Disappointing!!! " Read full review on TripAdvisor 5/10/2012 Vote

6. 00 a four pack of kuerig cups in your room- why not pay the 25.00 resort fee and get a clean, nice service hotel with a fridge in the room.

"After 6 years, Disappointing!!! " Read full review on TripAdvisor 5/10/2012 Vote

7. I stayed for 5 nights in a Carson Tower room,i can not fault this hotel in any way, rooms large , clean , serviced daily to a high standard.

"Fantastic Hotel on Freemont St " Read full review on TripAdvisor 5/9/2012 Vote

8. The room was nice, the A/C worked well and the service was good.

"Nice Hotel, Staff and Casino " Read full review on TripAdvisor 5/8/2012 Vote

9. Awesome service, and the food was really great.

"Updated luxury at The Nug " Read full review on TripAdvisor 5/7/2012 Vote

10. Here's a tip, if your keeping it old school go to Hugo's Cellar, an awesome meal with great service.

"Downtown Rocks " Read full review on TripAdvisor 5/5/2012 Vote