Golden Nugget Las Vegas, Las Vegas, Front Desk

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OpinionWell
Rank

22nd

Out of 481

Golden Nugget Las Vegas	Average Price: $106 Check Rates

Hotel Class:

129 East Fremont Street

Las Vegas, 89101 View map

4-Star Hotel Rank: 7 of 28
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (1584) , TripAdvisor (2558) , YahooTravel (279)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (88) bar (331) bath (85) bathroom (469) bed (533) breakfast (320) cabana (81) charge (181) check in (847) check out (149) closet (66) cost (156) deal (201) decor (84) dinner (183) downtown (1332) fee (87) food (615) front desk (334) hot tub (76) hotel (2852) housekeeping (130) lobby (126) location (402) lunch (136) manager (144) money (298) parking (249) pillow (110) pool (1987) price (504) rate (192) recommend (304) restaurant (562) room (4648) room service (100) service (697) shower (292) shuttle (72) spa (176) staff (738) street (1129) suite (357) towel (145) tub (136) valet (121) valet parking (59) value (194) view (339) walk (392)

Front desk

Appears in 334 comments.

52% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (12) clerk (19) desk (346) friendly (17) helpful (23) hotel (29) management (21) nice (19) night (13) problem (13) rude (15) service (17) staff (54) walking (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff act like they're doing you a favor by being there.

"Terrible Service. Strange handling of credit card. " Read full review on TripAdvisor 4/27/2012 Vote

2. The ladies at the front desk were amazing but the young man that checked us in apr 7/2012 at around 1:30 was rude and slow,Great location down town.

"Rush tower " Read full review on TripAdvisor 4/16/2012 Vote

3. Dude at the front desk was very nice and personable.

"A few goof off days in Vegas " Read full review on TripAdvisor 4/8/2012 Vote

4. The front desk person was very helpful as we tried to find a suite with the second room with two beds that was non-smoking.

"A Weekend in the Scarlet Suite " Read full review on TripAdvisor 3/27/2012 Vote

5. The regular front desk reception person was business-like and unfriendly.

"Enjoyed Our Stay " Read full review on TripAdvisor 3/3/2012 Vote

6. I went back up to the front desk after 30 minutes, and I was told that they were still cleaning our room.

"Horrible!! " Read full review on TripAdvisor 2/28/2012 Vote

7. Also when I went back up to the front desk get a coupon book that wasnt given to us at check in; the front end staff were actually quite surly to me about my request; like I was asking for a free room or a gold plated mattress.

"Unexpectedly great stay at The Golden Nugget LV! " Read full review on TripAdvisor 2/28/2012 Vote

8. Front desk said the internet was free and so was the water.

"The Golden Nugget isn't so golden " Read full review on TripAdvisor 2/28/2012 Vote

9. The girl working the front desk was very friendly.

"I like staying at the Golden Nugget " Read full review on TripAdvisor 2/21/2012 Vote

10. Check in went smooth with very nice customer service at the front desk, the walk to the room is relatively short, and the elevators were quick, with little wait (maybe it's just me but long elevator waits and rides are infuriating).

"Great Hotel Terrible Location " Read full review on TripAdvisor 2/12/2012 Vote