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OpinionWell
Rank
22nd
Out of 481

Golden Nugget Las Vegas

Average Price: $106  
 
Hotel Class:
129 East Fremont Street
Las Vegas, 89101 View map  
4-Star Hotel Rank: 7 of 28
Average review rating: 3.92
OpinionWell Value Index: 6
Traveler reviews analyzed: MyTravelGuide (1584) , TripAdvisor (2558) , YahooTravel (279)
SAFE TO BOOK ? (2/5 issues found)
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Manager
Appears in 144 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
complain (8)   desk (19)   free (6)   friendly (6)   good (6)   guest (8)   helpful (8)   hotel (18)   management (152)   night (11)    
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1. She said the managers were all busy helping other guests.
"Horrible!! " Read full review on TripAdvisor   2/28/2012 Vote      
2. First of all, Kudos to Larry, Manager (General or Front Desk, I'm not sure) for sorting out 'a problem of ours' with class.
"Mixed feelings " Read full review on TripAdvisor   2/10/2012 Vote      
3. Brian, the manager at the Chart House, was especially good and took good care of us.
"A great stay in downtown Las Vegas " Read full review on TripAdvisor   10/13/2011 Vote      
4. and after 3 times asking, still no manager or even another employee to help out.
"Worse Customer Service Ever " Read full review on TripAdvisor   10/6/2011 Vote      
5. When we spoke with the Managers neither one was friendly and the security manager boarded on rude.
"Golden Nugget Discrimates Against Paying Customers on Motorcycles " Read full review on TripAdvisor   9/30/2011 Vote      
6. Hope it gets resolved (we did report incident to manager and he gave us a free drink).
"Golden Nugget Carson Tower " Read full review on TripAdvisor   9/17/2011 Vote      
7. ) This manager acted like I should've been thankful that the first night was 'comped' and that I would only be charged for the second night.
"Most memorable experience... not in a good way " Read full review on TripAdvisor   8/15/2011 Vote      
8. They had one girl working and she averaged 15 minutes per couple so I waited 45 minutes just to get a new key while a 2nd manager looking guy just roamed around behind the desk not bothering to help the girl.
"Ups & Downs but maybe the best on Fremont st " Read full review on TripAdvisor   8/5/2011 Vote      
9. The entire staff, from the Sales Manager to the Banquet Coordinator were very friendly and helpful.
"Can't Go Wrong For Corporate Conferece Facility " Read full review on TripAdvisor   7/28/2011 Vote      
10. Had a problem with my room upgrade though, but no worries Jerry the manager took care of me.
"Great Place " Read full review on TripAdvisor   5/2/2011 Vote      
   
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