New York Las Vegas, Las Vegas, Service

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Rank

8th

Out of 481

New York Las Vegas	Average Price: $127 Check Rates

Hotel Class:

3790 Las Vegas Boulevard South

Las Vegas, 89109 View map

4-Star Hotel Rank: 2 of 28
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (110) , MyTravelGuide (130) , Travelocity (140) , TripAdvisor (2613) , YahooTravel (260)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (90) bar (722) bath (52) bathroom (411) bed (451) bill (57) breakfast (327) charge (193) check in (798) check out (162) checkout (52) cost (153) deal (247) decor (84) dinner (120) discount (79) fee (334) food (851) front desk (284) hot tub (53) hotel (4409) housekeeping (157) lobby (110) location (807) lunch (73) manager (84) money (289) parking (125) pillow (97) pool (823) price (508) rate (188) recommend (414) restaurant (862) room (5151) room service (137) service (633) shower (209) shuttle (46) spa (230) staff (767) street (272) suite (269) towel (131) tub (92) valet (45) value (178) view (822) walk (452) wireless (65)

Service

Appears in 632 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (48) customer (79) desk (33) drink (50) excellent (53) food (77) friendly (44) good (138) great (104) helpful (24) hotel (110) new (32) nice (29) slow (23) staff (51) useful (23)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Would the customer service be as good as the MGM.

"Thanks for making my wife's b-day special " Read full review on TripAdvisor 5/21/2012 Vote

2. The service, however, was cheerful and prompt.

"Well worth the money " Read full review on TripAdvisor 5/19/2012 Vote

3. Drinks were reasonsably priced and the service was good.

"Need to sort the pool out asap! " Read full review on TripAdvisor 5/11/2012 Vote

4. Some real good VIP service.

"VIP treated like unknown " Read full review on TripAdvisor 4/29/2012 Vote

5. The customer service was great just wish they would of mentioned the pool was closed when I made the reservations didnt find out until I look out the window and saw it all torn up.

"Awesome time at New York New York " Read full review on TripAdvisor 4/23/2012 Vote

6. Right from the start we were given excellent service and accomodations.

"You never get a second chance to make a good first impression " Read full review on TripAdvisor 4/23/2012 Vote

7. The M-life casinos had good drink service while we were gambling at the tables and machines.

"Madison Ave Room Overlooking the Roller Coaster " Read full review on TripAdvisor 4/22/2012 Vote

8. Service and food were excellent.

"Meh, I might stay again " Read full review on TripAdvisor 4/16/2012 Vote

9. Staff were very good in terms of service and friendliness at all bars and eateries but particularly good at the bar in the 'America'.

"Great atmosphere " Read full review on TripAdvisor 4/16/2012 Vote

10. That was excellent customer service right there.

"Meh, I might stay again " Read full review on TripAdvisor 4/16/2012 Vote