Back to search results
OpinionWell
Rank
8th
Out of 481

New York Las Vegas

Average Price: $127  
 
Hotel Class:
3790 Las Vegas Boulevard South
Las Vegas, 89109 View map  
4-Star Hotel Rank: 2 of 28
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (110) , MyTravelGuide (130) , Travelocity (140) , TripAdvisor (2613) , YahooTravel (260)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 84 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (3)   clerk (6)   customer (4)   desk (18)   fee (4)   hotel (8)   housekeeping (8)   liked (4)   management (84)   problem (3)   rating (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Customer service person went to the back to speak with a manager and we waited for a good 10+ minutes--seemed like a used car salesman scene as she came back and offered to waive the $15 day resort fee and did locate an upgraded room that cost a bit more.
"Great location - average hotel! " Read full review on TripAdvisor   4/23/2012 Vote      
2. Hotel staff were helpful, particularly the Manager (lady) who was very kind to my sister and brother-in-law.
"Good comfortable accomodation, centrally located, lots to see... " Read full review on TripAdvisor   4/7/2012 Vote      
3. The buffet wasn't showing up, so she spoke with a manager and got us $44 comped toward a buffet of our choice (we ended up paying a bit more--about $10 plus tip--very happy).
"Got out of the resort fee! " Read full review on TripAdvisor   2/20/2012 Vote      
4. The Manager and staff were excellent during my stay, very compassionate and very accommodating.
"Manager and staff were excellent " Read full review on TripAdvisor   7/4/2011 Vote      
5. The manager sided with me and reinstated our reservation and the lower rate, noted our record that we should receive the free drinks and passes and also waived the $16 resort fees for our stay.
"Start speading the news...This hotel is a cheat!!!! " Read full review on TripAdvisor   5/29/2011 Vote      
6. The new manager was again called over and very coldly and rudely inquired about the problem.
"Start speading the news...This hotel is a cheat!!!! " Read full review on TripAdvisor   5/29/2011 Vote      
7. I will admit that I was impressed with this manager and I did feel he was very genuine and sincere.
"Start speading the news...This hotel is a cheat!!!! " Read full review on TripAdvisor   5/29/2011 Vote      
8. Staff were hesitant at first but manager was able to help.
"Good big room, very friendly management staff " Read full review on TripAdvisor   5/5/2011 Vote      
9. The front desk and manager promptly and politely helped us figure things out.
"Nice Hotel " Read full review on TripAdvisor   9/26/2009 Vote      
10. I went to the front desk to checkout at 11am and was told by Deanna, the manager that, "I obviously didn't understand her housekeeping issues.
"Do not stay here. Go elsewhere " Read full review on TripAdvisor   8/24/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved