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Rank
2nd
Out of 481

Wynn Hotel Las Vegas

Average Price: $317  
 
Hotel Class:
3131 Las Vegas Boulevard South
Las Vegas, 89109 View map  
5-Star Hotel Rank: 1 of 17
Average review rating: 4.11
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (18) , Expedia (129) , MyTravelGuide (66) , Travelocity (54) , TripAdvisor (3748) , YahooTravel (193)
SAFE TO BOOK ? (3/5 issues found)
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Manager
Appears in 197 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
complain (10)   desk (30)   guest (9)   helpful (8)   hotel (39)   management (203)   night (8)   problem (10)   responsive (7)   rude (9)   service (21)   staff (9)   upgraded (9)    
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1. I explained the situation and I received the SAME response- I'm sorry to hear that, is there anything else I can help you with?' I was very surprised to hear such a smug response from a manager that should have a priority of making every guest happy.
"Amazing Hotel and Facilty-Service non existent " Read full review on TripAdvisor   2/19/2012 Vote      
2. I was left with the impression that neither the desk clerk nor the manager thought I was good enough to stay at their hotel.
"Stay at the Motel 6 and save your money " Read full review on TripAdvisor   10/25/2011 Vote      
3. Ross, a manager was less than helpful and/or understanding.
"Well....Beware of room switch cons " Read full review on TripAdvisor   8/11/2011 Vote      
4. Everyone from the room maid to the general manager seem to be there to ensure your comfort and happiness.
"Reliable Service, Quality Vacation " Read full review on TripAdvisor   7/31/2011 Vote      
5. The Wynn is a Great hotel and I would like to thankthe hotel workers and managers.
"2 problems " Read full review on TripAdvisor   6/22/2011 Vote      
6. The girl at the check in desk and the manager resovled the situation and were very nice however the jist of the story is that during my reservation process and also after calling casino marketing the morning I left no one decided it was a good idea to mention that they would withold room cost which I expected and amenities and a security deposit which I did not to the tune of $500.00.
"Check in a disaster but hotel once again comes through " Read full review on TripAdvisor   12/9/2010 Vote      
7. However, much to their credit, I spoke with manager Brett Rubin and she was wonderful and apologized profusely and compensated me for my trouble.
"Immaculate Hotel But Service Could Be Better " Read full review on TripAdvisor   9/10/2010 Vote      
8. Half of which were taken care of when my father argued his points to the manager and receptionists.
"Horrible customer service, liars trying to save their own behinds " Read full review on TripAdvisor   8/21/2010 Vote      
9. Knock on door, lady back with cleaning eqipment & a manager.
"NEVER STAY AT THIS HOTEL IF YOU VALUE YOUR SLEEP!!! " Read full review on TripAdvisor   4/28/2010 Vote      
10. I went to discuss with a manager at the front desk who was, frankly, unhelpful and denied that anything like credit card theft could occur.
"Credit Card number stolen at Wynn Front Desk " Read full review on TripAdvisor   9/14/2009 Vote      
   
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