Platinum Hotel Las Vegas, Las Vegas, Service

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Rank

10th

Out of 481

Platinum Hotel Las Vegas	Average Price: $185 Check Rates

Hotel Class:

211 East Flamingo Road

Las Vegas, 89169 View map

2-Star Hotel Rank: 1 of 99
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (31) , TripAdvisor (896) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) balcony (231) bar (158) bath (97) bathroom (276) bed (125) breakfast (182) charge (60) check in (165) closet (39) complimentary (40) concierge (48) cost (49) deal (58) decor (34) dinner (67) food (243) front desk (183) hot tub (32) hotel (1779) housekeeping (70) lobby (81) location (226) lunch (42) manager (61) massage (41) money (77) parking (94) pool (493) price (205) rate (84) recommend (183) restaurant (281) room (1595) room service (121) service (414) shower (151) spa (216) staff (599) street (43) suite (551) towel (58) tub (190) valet (225) valet parking (97) value (114) view (373) walk (495) whirlpool (45) wireless (38)

Service

Appears in 414 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (19) customer (30) desk (18) excellent (42) food (54) friendly (33) good (41) great (96) hotel (91) need (19) nice (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Once again outstanding service.

"Outstanding Hotel " Read full review on TripAdvisor 5/18/2012 Vote

2. Excellent service from all hotel staff.

"Close enough to party on strip, away enough to completely relax. " Read full review on TripAdvisor 5/17/2012 Vote

3. The valet service was excellent.

"Not Quite Platinum Me " Read full review on TripAdvisor 5/15/2012 Vote

4. OK, there's also a great front desk, prompt valet parking, a great pool, and fresh breakfasts with friendly table service.

"Best value in Vegas " Read full review on TripAdvisor 5/13/2012 Vote

5. All prior reviews about the great service were right on the mark.

"Great hotel and service " Read full review on TripAdvisor 5/11/2012 Vote

6. The one constant throughout the property was the great, friendly service you get with a smile.

"Great hotel and service " Read full review on TripAdvisor 5/11/2012 Vote

7. The service was great and my upgraded room was amazing for the price.

"Great Room, Great Value " Read full review on TripAdvisor 5/8/2012 Vote

8. We had a couple of breakfasts by the pool and spa (great service from the knowledgeable Brian) - the fresh fruit was a winner - and on our first night the room service and kitchen staff went out of their way to make sure my daughter's food allergies were catered to.

"Far from the maddening crowd " Read full review on TripAdvisor 5/7/2012 Vote

9. I have especially high praise for the bartender at Stir Lounge, Daniel, and the waiter/bartender at the hotel's Kil@wat restaurant, Brian, for their exceptional service and positive attitudes.

"An Island of Calm " Read full review on TripAdvisor 4/27/2012 Vote

10. With such a perfect location in the middle of the strip, and exceptional hospitality and service, the Platinum Hotel has assured a repeat visit from my wife and me.

"An Island of Calm " Read full review on TripAdvisor 4/27/2012 Vote