North Austin Plaza Hotel and Suites, Austin, Manager

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Rank

29th

Out of 287

North Austin Plaza Hotel and Suites	Average Price: $59 Check Rates

Hotel Class:

6911 Interstate Highway 35 North

Austin, 78752 View map

2-Star Hotel Rank: 4 of 80
Average review rating: 2.74

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (221) , Travelocity (12) , TripAdvisor (174) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (22) bar (7) bargain (5) bath (6) bathroom (39) bathtub (6) bed (40) breakfast (14) cable (7) charge (11) check in (20) check out (9) check-out (5) cost (6) deal (12) discount (5) downtown (20) fee (11) food (5) freeway (5) front desk (46) highway (7) hotel (294) housekeeping (33) lobby (23) location (54) maid (5) manager (20) money (25) parking (20) pillow (12) pool (94) price (82) rate (23) recommend (23) refund (7) restaurant (26) room (449) service (43) sheets (9) shower (44) staff (94) street (5) suite (14) towel (25) value (17) view (6) walk (7) water pressure (8) wireless (20)

Manager

Appears in 20 comments.

85% wrote positive comments about manager

The following words were used in comments with Manager:
generous (5) helpful (3) hotel (5) management (21) nice (2) pool (2) professional (2) service (3) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Customer service was severely lacking and the manager was anything but professional.

"Absolutely the worst hotel experience ever. " Read full review on TripAdvisor 4/9/2011 Vote

2. Maid service was good and the manager was nice and helpful.

"Very nice and clean " Read full review on TripAdvisor 1/6/2010 Vote

3. The staff is amazing they are all very nice and the new manager is great and very helpful.

"AMAZING HOTEL GREAT PEOPLE! " Read full review on TripAdvisor 12/28/2009 Vote

4. Hotel manager and staff are professional, super friendly, and down to earth.

"What a deal! " Read full review on TripAdvisor 8/28/2009 Vote

5. the manager has not been here long but i can tell you she is better that what they had.

"great place " Read full review on TripAdvisor 8/20/2009 Vote

6. The manager is the best thing going.

"Felt like family. " Read full review on TripAdvisor 7/9/2009 Vote

7. Largest hotel pool I`ve seen in the Austin area and quite pleased that the property manager walked the premises constantly (as well as general manager-possibly owner).

"great hotel for the price " Read full review on TripAdvisor 6/24/2008 Vote

8. The real kicker with this hotel is the horrible customer service on the part of the employees and the General Manager.

"Do not stay here " Read full review on TripAdvisor 10/23/2011 Vote

9. But there is a spacious outdoor pool, the location is convenient, and the manager & staff make every effort to provide their guests with a positive experience.

"Value accomodations " Read full review on TripAdvisor 7/27/2011 Vote

10. I had to talk to 2 different managers in order for them to take the charges off.

"HORRIBLE!!! " Read full review on TripAdvisor 7/18/2011 Vote