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OpinionWell
Rank
53rd
Out of 287

Homewood Suites Austin

Average Price: $158  
 
Hotel Class:
10925 Stonelake Boulevard
Austin, 78759 View map  
3-Star Hotel Rank: 29 of 77
Average review rating: 4.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (5) , TripAdvisor (53) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 6 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
liked (3)   management (6)   service (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I like the room but the manager needs to be put on a probation plan.
"May 12th 2012 Horrible Customer Service " Read full review on TripAdvisor   5/22/2012 Vote      
2. The reason I had not received a call because my complaint was against the manager.
"May 12th 2012 Horrible Customer Service " Read full review on TripAdvisor   5/22/2012 Vote      
3. To come back to the hotel to a rude and snobbish desk clerk and I did I mention I finally figured out it was the manager after I emailed customer service several times.
"May 12th 2012 Horrible Customer Service " Read full review on TripAdvisor   5/22/2012 Vote      
4. The young man that came with our party came back to desk to have the manager laugh in his face because she knew she didn't give us directions.
"May 12th 2012 Horrible Customer Service " Read full review on TripAdvisor   5/22/2012 Vote      
5. Manager, matter-of-factly.
"No Security or cameras, multiple thefts to vehicles " Read full review on TripAdvisor   3/31/2008 Vote      
6. She has horrible customer service and if the manager is like this then I can only think of what the staff is like.
"May 12th 2012 Horrible Customer Service " Read full review on TripAdvisor   5/22/2012 Vote      
   
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