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Homewood Suites Austin
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OpinionWell
Rank
53rd
Out of 287
Homewood Suites Austin
Average Price: $158
Check Rates
Hotel Class:
10925 Stonelake Boulevard
Austin, 78759
View map
3-Star Hotel Rank:
29 of 77
Average review rating:
4.62
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
5
)
,
TripAdvisor
(
53
)
,
YahooTravel
(
3
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(2)
bar
(3)
bargain
(1)
bath
(1)
bathroom
(6)
bed
(11)
breakfast
(33)
cable
(1)
charge
(1)
check in
(8)
check out
(1)
checkout
(1)
closet
(3)
complimentary
(3)
cost
(1)
deal
(2)
dinner
(15)
downtown
(7)
fitness center
(1)
food
(15)
front desk
(14)
gym
(1)
highway
(5)
hotel
(85)
housekeeping
(2)
lake
(2)
landscape
(1)
laundry
(1)
lobby
(3)
location
(21)
manager
(6)
money
(3)
neighborhood
(2)
parking
(7)
pool
(11)
price
(7)
rate
(3)
recommend
(4)
restaurant
(18)
room
(71)
room service
(2)
service
(16)
staff
(39)
street
(3)
suite
(42)
towel
(2)
value
(5)
view
(1)
walk
(5)
wireless
(3)
See more
Manager
Appears in 6 comments.
50% wrote positive comments about
manager
The following words were used in comments with
Manager:
liked
(3)
management
(6)
service
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
1.
I like the room but the
manager
needs to be put on a probation plan.
"May 12th 2012 Horrible Customer Service "
Read full review
on
TripAdvisor
5/22/2012
Vote
2.
To come back to the hotel to a rude and snobbish desk clerk and I did I mention I finally figured out it was the
manager
after I emailed customer service several times.
"May 12th 2012 Horrible Customer Service "
Read full review
on
TripAdvisor
5/22/2012
Vote
3.
The reason I had not received a call because my complaint was against the
manager
.
"May 12th 2012 Horrible Customer Service "
Read full review
on
TripAdvisor
5/22/2012
Vote
4.
The young man that came with our party came back to desk to have the
manager
laugh in his face because she knew she didn't give us directions.
"May 12th 2012 Horrible Customer Service "
Read full review
on
TripAdvisor
5/22/2012
Vote
5.
Manager
, matter-of-factly.
"No Security or cameras, multiple thefts to vehicles "
Read full review
on
TripAdvisor
3/31/2008
Vote
6.
She has horrible customer service and if the
manager
is like this then I can only think of what the staff is like.
"May 12th 2012 Horrible Customer Service "
Read full review
on
TripAdvisor
5/22/2012
Vote
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