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Rank
53rd
Out of 287

Homewood Suites Austin

Average Price: $158  
 
Hotel Class:
10925 Stonelake Boulevard
Austin, 78759 View map  
3-Star Hotel Rank: 29 of 77
Average review rating: 4.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (5) , TripAdvisor (53) , YahooTravel (3)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 14 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
good (2)   helpful (3)   hotel (3)   knowledgable (2)   location (3)   personable (2)   service (2)   staff (4)   tip (2)   train (2)   useful (2)   well (2)    
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1. The front desk help could use some training in customer service.
"Average Service- Clean facility " Read full review on TripAdvisor   4/10/2012 Vote      
2. From the front desk staff to the cleaning people, all have acheived all my requirements in a hotel stay.
"The Very Best Hotel In Austin, TX " Read full review on TripAdvisor   3/27/2012 Vote      
3. There was a new guy in training at the front desk and he was awesome with tips about things to do and good restaurants.
"Great hotel! " Read full review on TripAdvisor   6/27/2010 Vote      
4. Every front desk person I came in contact with was pleasant, knowledgeable, and went above and beyond the call of duty.
"This place was like a home away from home- only I didn't have to cook or clean! " Read full review on TripAdvisor   5/8/2010 Vote      
5. I knew it was a good location and all Homewood Suites are well equipped, but front desk personnel on all watches were extremely helpful with special requests.
"Excellent service " Read full review on TripAdvisor   4/17/2009 Vote      
6. Front desk clerk was friendly and we got checked into our room quickly.
"Nice Hotel, secluded - a bit nosiy " Read full review on TripAdvisor   11/9/2008 Vote      
7. The breakfast was amazing; the front desk staff was very helpful, recommending restaurants and giving directions.
"A great hotel, esp. for kids " Read full review on YahooTravel   6/7/2007 Vote      
8. Esther at the front desk was one of the friendliest hotel staff we have ever encountered, and very knowledgeable about the area as well.
"AN AWESOME HOME AWAY FROM HOME! " Read full review on TripAdvisor   1/27/2012 Vote      
9. The front desk will give you a list with a map detailing all the restaurants and their locations.
"A Very Nice Homewood Suites " Read full review on TripAdvisor   8/25/2011 Vote      
10. First of all, when I checked in, the lady at the front desk asked if it was my first time to stay at this motel and I said yes, which it was.
"Definately not my idea of a 5 star motel " Read full review on TripAdvisor   5/31/2010 Vote      
   
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