Embassy Suites Austin, Austin, Front Desk

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Rank

30th

Out of 287

Embassy Suites Austin	Average Price: $182 Check Rates

Hotel Class:

9505 Stonelake Boulevard

Austin, 78759 View map

3-Star Hotel Rank: 11 of 77
Average review rating: 4.19

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (13) , Travelocity (2) , TripAdvisor (102) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (9) bar (9) bath (3) bathroom (10) bed (18) bill (2) breakfast (80) charge (3) check in (9) check out (6) closet (2) complimentary (9) deal (4) decor (6) dinner (9) downtown (19) fitness center (2) fitness room (1) food (21) front desk (33) gym (2) highway (4) hot tub (3) hotel (170) housekeeping (5) lake (4) lobby (22) location (36) manager (7) money (5) parking (4) pillow (4) pool (16) price (5) rate (4) recommend (12) restaurant (25) room (120) room service (6) service (24) shower (6) shuttle (6) staff (57) street (7) suite (65) value (8) view (3) walk (6) wireless (3) workout room (3)

Front desk

Appears in 33 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) helpful (9) hotel (2) housekeeping (3) location (3) management (3) nice (3) recommend (2) responsive (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk was helpful and the swans are a neat touch.

"Not bad, not great. " Read full review on TripAdvisor 4/28/2012 Vote

2. once again, front desk said the room would be nice and warm in another half hour!no, give us another room.

"nice place but staff was not too helpful " Read full review on TripAdvisor 4/18/2012 Vote

3. We arrived at the Embassy Suites hotel after a pretty long, white knuckle drive (heavy rain for three hours!) @ 3:30pm on a Saturday, check in went smooth, front desk folks were pleasant.

"Nice hotel if you aren't looking to relax in the bar in the late afternoon. " Read full review on TripAdvisor 4/12/2012 Vote

4. The front desk staff was exceedingly helpful while giving me directions to my meeting.

"One of the nicest " Read full review on TripAdvisor 11/14/2011 Vote

5. The management and the front desk staff were extremely friendly and help-some.

"very convinient for all purposes " Read full review on TripAdvisor 8/1/2011 Vote

6. Front desk person was very helpful.

"Nice hotel with good breakfast " Read full review on TripAdvisor 7/4/2011 Vote

7. The front desk staff was a little less wonderful.

"Great Hotel, not great conference location " Read full review on TripAdvisor 2/7/2011 Vote

8. We called the front desk and the response was that she didn't know that person and therefore could not take a message.

"Great Hotel, not great conference location " Read full review on TripAdvisor 2/7/2011 Vote

9. I would highly recommend this location because of the professional and very imformative front desk.

"Front Desk Expertise Plus Excellent Location " Read full review on TripAdvisor 1/27/2011 Vote

10. The rooms are clean, the stay friendly, and the front desk is exceptional.

"Front Desk Expertise Plus Excellent Location " Read full review on TripAdvisor 1/27/2011 Vote