Lake Austin Spa Resort, Austin, Manager

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Rank

71st

Out of 287

Lake Austin Spa Resort	Average Price: $947 Check Rates

Hotel Class:

1705 South Quinlan Park Road

Austin, 78732 View map

3-Star Hotel Rank: 38 of 77
Average review rating: 3.87

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (88) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 5 comments.

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1. when I spoke the manager about it she seemed compassionate although didn't seem to be anxious to make any changes and have been back once more with no changes made.

"Used to love lake austin spa - won't ever go back " Read full review on TripAdvisor 4/20/2012 Vote

2. I was going to try to renegotiate with front desk check in, but guy was clueless as to rates/specials and called in the manager.

"Checked out before checking in! " Read full review on TripAdvisor 10/15/2009 Vote

3. The only not so 5 star experience on the property was the spa, I had a problem with my massage and Chris the manager promptly handled it but when I went back to the spa, Chris was gone and a female manager was in charge and she did not honor what Chris had said.

"2nd time is even better... " Read full review on TripAdvisor 7/28/2008 Vote

4. After lengthy discussions with the hotel manager about the gross overcharges, and not abiding with the package we paid for, I have to admit it dampened my experience.

"Good experience Spa/ Bad experience Resort Overnight " Read full review on TripAdvisor 4/1/2009 Vote

5. One staff member ended up selling me something with glycolic acid EVEN THOUGH I HAVE ROSACEA, and when I spoke to the rude, gray haired manager, she wouldn't even let me return it.

"Extremely Overpriced " Read full review on YahooTravel 12/25/2007 Vote