Lake Austin Spa Resort, Austin, Front Desk

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Rank

71st

Out of 287

Lake Austin Spa Resort	Average Price: $947 Check Rates

Hotel Class:

1705 South Quinlan Park Road

Austin, 78732 View map

3-Star Hotel Rank: 38 of 77
Average review rating: 3.87

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (88) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (4) bath (2) bathroom (4) bed (6) bill (3) breakfast (3) cabana (1) charge (13) check in (4) check out (3) closet (3) complimentary (1) cost (6) deal (3) decor (2) dinner (8) fee (4) food (79) front desk (7) gym (2) hot tub (6) hotel (9) lake (77) location (16) lunch (10) manager (5) massage (35) money (14) patio (5) pool (26) price (7) rate (3) recommend (12) restaurant (7) room (79) room service (4) sauna (3) service (42) shower (5) spa (204) staff (46) steam (3) towel (6) tub (3) value (2) view (8) walk (8) weight (4) whirlpool (1)

Front desk

Appears in 7 comments.

The following words were used in comments with Front desk:
friendly (2) nice (2) spa (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They had a nice TV, DVD player (with a nice choice of DVD`s available at the front desk) and a clock radio with an iPod dock.

"Absolutely loved Lake Austin! " Read full review on TripAdvisor 8/1/2008 Vote

2. From the front desk to all the staff.

"Love, Loved it " Read full review on TripAdvisor 7/28/2011 Vote

3. I mentioned this to the front desk and they offered to put together a sack lunch for me to take to the spa.

"Absolutely Perfect Getaway! " Read full review on TripAdvisor 2/3/2010 Vote

4. I was going to try to renegotiate with front desk check in, but guy was clueless as to rates/specials and called in the manager.

"Checked out before checking in! " Read full review on TripAdvisor 10/15/2009 Vote

5. The front desk staff, the wait staff, basically everyone, was so accomodating and friendly.

"It depends on what you're looking for... " Read full review on TripAdvisor 3/27/2009 Vote

6. The staff were lazy and not at all friendly or helpful, this goes for the spa front desk also.

"never, ever, EVER again!!!!!! " Read full review on YahooTravel 12/18/2008 Vote

7. Terrible front desk.

"The massage was great but the customer service was terrible. " Read full review on TripAdvisor 11/28/2010 Vote