Annabella Hotel Anaheim, Anaheim, Service

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Rank

12th

Out of 158

Annabella Hotel Anaheim	Average Price: $150 Check Rates

Hotel Class:

1030 West Katella Avenue

Anaheim, 92802 View map

3-Star Hotel Rank: 3 of 25
Average review rating: 3.3

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (337) , TripAdvisor (1153)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (32) bar (90) bath (31) bathroom (180) bed (319) bill (46) breakfast (266) charge (106) check in (149) check out (44) closet (35) concierge (118) cost (57) deal (66) dinner (59) downtown (124) fee (89) food (244) front desk (216) hot tub (32) hotel (1590) housekeeping (60) lobby (80) location (267) lunch (32) manager (114) money (79) parking (290) patio (48) pillow (49) pool (320) price (206) rate (81) recommend (169) restaurant (376) room (2005) room service (57) service (337) shower (150) shuttle (91) staff (586) street (87) suite (211) to park (28) towel (72) tub (26) value (66) view (25) walk (432) wireless (43)

Service

Appears in 336 comments.

68% wrote positive comments about service

The following words were used in comments with Service:
clean (14) customer (46) desk (15) excellent (14) food (41) friendly (15) good (44) great (52) guest (18) hotel (63) liked (16) nice (23) slow (26) staff (29)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Stayed 4 nights this week had a great stay, rooms clean serviced each day, comfortable, beds, staff friendly and helpful.

"Anabella hotel " Read full review on TripAdvisor 5/11/2012 Vote

2. Service is great, everyone is friendly.

"LOVE the Anabella! Returning customer " Read full review on TripAdvisor 5/8/2012 Vote

3. The pool area was nice, the resteraunt was fantastic, amazing food and service.

"Great hotel and THE best staff " Read full review on TripAdvisor 4/27/2012 Vote

4. From the chipper bellman that greets you when you first arrive, all the way up to management staff are wonderful people with exceptional customer service skills.

"Experienced Travel Agent Review " Read full review on TripAdvisor 4/21/2012 Vote

5. The customer service was absolutely the best, the manager took time to give us a tour of the grounds and showed us the adult pool area, which made me feel like a VIP in Vegas.

"Awesome Easter Brunch " Read full review on TripAdvisor 4/14/2012 Vote

6. The Anabella Hotel in Anaheim, CA is a great place to unwind, relax, while enjoying excellent service & amenities.

"Awesome Easter Brunch " Read full review on TripAdvisor 4/14/2012 Vote

7. I would stay there again for the service and the convenience to the park alone.

"Perfect spot to refuel and rest while at Disney " Read full review on TripAdvisor 4/5/2012 Vote

8. I wouldn't recommend staying here and feel that it would have been better to just pay more and stay at the Grand California as I'm sure service would have been better.

"Not worth it...Better to just pay more somewhere else and get better service " Read full review on TripAdvisor 4/5/2012 Vote

9. Our second stay, excellent service from all staff.

"Worth the stay, we've been there twice! " Read full review on TripAdvisor 3/26/2012 Vote

10. This was a big failure in managing customer service.

"Its all in how you handle issues!!!! " Read full review on TripAdvisor 3/25/2012 Vote