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Rank
12th
Out of 158

Annabella Hotel Anaheim

Average Price: $150  
 
Hotel Class:
1030 West Katella Avenue
Anaheim, 92802 View map  
3-Star Hotel Rank: 3 of 25
Average review rating: 3.3
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (337) , TripAdvisor (1153)
SAFE TO BOOK ? (2/5 issues found)
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Housekeeping
Appears in 60 comments. 
66% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (13)   coffee (3)   complaints (3)   desk (9)   fan (3)   good (3)   great (4)   hotel (3)   need (3)   night (3)   noise (3)   prompt (2)   refreshing (2)   return (2)    
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1. My suspicion is that housekeeping ended up with a nice new jacket for their little daughter.
"Not what I expected " Read full review on TripAdvisor   5/1/2012 Vote      
2. Housekeeping often forgot to leave us coffee and the cleaning was done very late in the day.
"Great Kids Suite, Awesome location. Service was meh. " Read full review on TripAdvisor   10/31/2011 Vote      
3. Two breakfast meals was included with the deal, the kids seemed to be satisfied, I didn't join them so I can't really advised on that, All in all my experience was good, the staff, housekeeping, was great, We did have one funny experience where housekeeping came to clean with no clean towel on the cart, and front desk even laughed, but once we alerted them because the girl didn't speak English a truck full of towel drove around to make sure all carts had towels.
"Not Bad for what I paid, I'd do it again. " Read full review on TripAdvisor   7/11/2011 Vote      
4. It was a little noisy from the suite above and they were doing some serious walking up there the first nbight, but the air conditioner and fan were great white noise and the people were quiet the next three nightsThe housekeeping staff did a great job and I tipped them well.
"Loved the Anabella - have a couple of suggestions! " Read full review on TripAdvisor   6/27/2011 Vote      
5. Every single person from the front desk, to housekeeping, to bar service acted like they did not want to be there.
"poor customer service and rooms not as advertised in pictures " Read full review on TripAdvisor   5/5/2011 Vote      
6. The housekeeping staff were prompt and our room was very clean each day.
"Great service, geat value and excellent location for Disneyland " Read full review on TripAdvisor   2/5/2011 Vote      
7. The rooms were spotless and the housekeeping staff very accommodating.
"Wonderful Experience " Read full review on TripAdvisor   2/3/2011 Vote      
8. The staff at the front desk to housekeeping were always friendly and very helpful.
"Would highly recommend the Annabella Hotel to family & friends " Read full review on TripAdvisor   4/15/2010 Vote      
9. Every employee from the bell, reception, dining area, housekeeping and managerial staff was exceptionally attentive and accommodating.
"Anabella Hotel is roomy, incredibly service oriented, and in walking distance to Disney and Convention Center. " Read full review on TripAdvisor   3/25/2010 Vote      
10. When we got to the lobby and explained the smell we were given the huff puff syndrome and told they were fully booked and could not move us anywhere and there was also not even an offer to send someone up to clean (How the housekeeping staff was able to overlook and ignore the smell before we checked in is also a mystery).
"Appalling, Horrible experience at the Annabella " Read full review on TripAdvisor   12/17/2008 Vote      
   
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