Embassy Suites Anaheim, Anaheim, Front Desk

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Rank

43rd

Out of 158

Embassy Suites Anaheim	Average Price: $151 Check Rates

Hotel Class:

3100 East Frontera

Anaheim, 92806 View map

3-Star Hotel Rank: 13 of 25
Average review rating: 3.63

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (6) , Travelocity (4) , TripAdvisor (200)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (7) bar (37) bathroom (20) bed (26) bill (4) breakfast (186) charge (4) check in (20) check out (7) complimentary (19) cost (15) deal (5) decor (5) dinner (9) downtown (6) fee (4) food (39) freeway (59) front desk (40) gym (4) highway (6) hot tub (6) hotel (326) housekeeping (10) lobby (13) location (48) maid (5) manager (28) money (12) parking (47) patio (4) pillow (6) pool (64) price (19) rate (9) recommend (23) restaurant (44) room (279) room service (14) service (60) shower (9) shuttle (95) spa (6) staff (113) suite (120) towel (4) value (20) view (8) walk (18) wireless (4)

Front desk

Appears in 40 comments.

81% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (41) families (2) friendly (8) great (2) helpful (10) hotel (4) impressed (2) management (4) night (3) positive (2) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On a positive note, the front desk staff was friendly and when I requested the duvet changed, they did put a clean one on the next day.

"Dirty rooms; nice staff " Read full review on TripAdvisor 5/7/2012 Vote

2. The service was amazing I was very impressed with the Front Desk Staff at check in.

"A day in Heaven " Read full review on TripAdvisor 11/14/2011 Vote

3. Jack at the front desk was most helpful with assisting us in our sight-seeing.

"Good for an encore " Read full review on TripAdvisor 11/13/2011 Vote

4. Everyone at the front desk were extremely helpful and friendly (and we asked a lot of questions).

"Beautiful park-like lobby area. " Read full review on TripAdvisor 11/1/2011 Vote

5. During the check-in, the gentleman at the front desk was more than helpful.

"Okay hotel stay... " Read full review on TripAdvisor 10/27/2011 Vote

6. Front desk and breakfast personnel very friendly and helpful.

"Standard Embassy Suites....with a few quirks.. " Read full review on TripAdvisor 10/21/2011 Vote

7. I was impressed with Anna at the front desk when she went out of her way to help me with some phone challenges and with helping our family decide on where to go while visiting Los Angeles.

"I like what I see! " Read full review on TripAdvisor 6/2/2011 Vote

8. I asked if we could do an early check in and the young lady at the front desk was very friendly and helpful, and got us to our room quick and easy.

"Love embassy suites and will be coming back to this loaction!!!! " Read full review on TripAdvisor 5/10/2011 Vote

9. I called down to the front desk to ask if there was anything to do besides disneyland and the gentleman that answered (tony) was very friendly and helpful and gave us directions to near by malls and a couple other places that our kids might enjoy.

"Love embassy suites and will be coming back to this loaction!!!! " Read full review on TripAdvisor 5/10/2011 Vote

10. Family visit to Disneyland, including senior and children, service was excellent from front desk to shuttle driver.

"Extremely good value, service excellent " Read full review on TripAdvisor 4/18/2011 Vote