9. Pros: comfortable beds, great shower, guest services helpful (especially Gary), walk to/from Disney with 6 year old was not bad, great view of fireworks from room, convenient business center, nice gift shop for me to pick up last minute giftsCons: not so friendly front desk, towels so hard I turned red each time I used them, couldn't control the room temperature, TOO much noise from room next door (around the 4th day at 4:30 am) I could hear everything.