Sheraton Anaheim, Anaheim, Front Desk

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Rank

5th

Out of 158

Sheraton Anaheim	Average Price: $192 Check Rates

Hotel Class:

1855 South Harbor Boulevard

Anaheim, 92802 View map

3-Star Hotel Rank: 2 of 25
Average review rating: 3.94

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (10) , MyTravelGuide (244) , Travelocity (9) , TripAdvisor (537)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (151) bar (102) bathroom (65) bed (68) breakfast (165) charge (49) check in (64) check out (16) complimentary (19) concierge (50) cost (28) deal (29) dinner (37) downtown (22) fee (27) food (157) front desk (97) gym (21) hot tub (22) hotel (959) housekeeping (30) laundry (27) lobby (64) location (117) lunch (15) manager (15) money (39) parking (170) pillow (21) pool (299) price (58) rate (41) recommend (75) restaurant (181) room (794) room service (24) service (211) shower (28) shuttle (117) staff (245) street (48) suite (25) to park (16) towel (24) valet (15) value (29) view (183) walk (270) wireless (29)

Front desk

Appears in 97 comments.

74% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (5) club (9) desk (99) friendly (22) good (8) great (8) guest (7) helpful (11) hotel (13) need (6) nice (5) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was especially nice - the airline lost my luggage and I was very stressed.

"Great place to stay " Read full review on TripAdvisor 5/19/2012 Vote

2. Front desk were very attentive to our needs having travelled all day and checking in at midnight.

"Friendly " Read full review on TripAdvisor 5/11/2012 Vote

3. Called front desk and then said come down and get new keys.

"Average Hotel and Service; No SPG Platinum Upgrades " Read full review on TripAdvisor 5/10/2012 Vote

4. The front desk and valet staff were friendly.

"Great for Family Travelers - Not Business Travelers " Read full review on TripAdvisor 4/17/2012 Vote

5. However, I was asked by the front desk what I would like for my Platinum welcome amenity and I asked what the 'local amenity' choice was.

"Great for Family Travelers - Not Business Travelers " Read full review on TripAdvisor 4/17/2012 Vote

6. When we returned the next day the new front desk person said he had miss quoted and went on to have a conversation with another desk person about the miss quote which gave them both a good laugh.

"Was our favorite... " Read full review on TripAdvisor 4/14/2012 Vote

7. Nice rooms, good location, front desk staff was great.

"Was our favorite... " Read full review on TripAdvisor 4/14/2012 Vote

8. The hotel front desk staff was great as well.

"Great Experience and Service " Read full review on TripAdvisor 4/12/2012 Vote

9. All the staff - front desk, concierge, baggage check, housekeeping, bartender were super friendly.

"Loved It! " Read full review on TripAdvisor 2/20/2012 Vote

10. Starbucks in the little snack shop and super friendly people there, the front desk very impersnable not overlly friendly.

"Average...better places to stay way cheaper " Read full review on TripAdvisor 12/14/2011 Vote