Sheraton Anaheim, Anaheim, Manager

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Rank

5th

Out of 158

Sheraton Anaheim	Average Price: $192 Check Rates

Hotel Class:

1855 South Harbor Boulevard

Anaheim, 92802 View map

3-Star Hotel Rank: 2 of 25
Average review rating: 3.94

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (10) , MyTravelGuide (244) , Travelocity (9) , TripAdvisor (537)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (151) bar (102) bathroom (65) bed (68) breakfast (165) charge (49) check in (64) check out (16) complimentary (19) concierge (50) cost (28) deal (29) dinner (37) downtown (22) fee (27) food (157) front desk (97) gym (21) hot tub (22) hotel (959) housekeeping (30) laundry (27) lobby (64) location (117) lunch (15) manager (15) money (39) parking (170) pillow (21) pool (299) price (58) rate (41) recommend (75) restaurant (181) room (794) room service (24) service (211) shower (28) shuttle (117) staff (245) street (48) suite (25) to park (16) towel (24) valet (15) value (29) view (183) walk (270) wireless (29)

Manager

Appears in 15 comments.

75% wrote positive comments about manager

The following words were used in comments with Manager:
complain (3) desk (7) guest (2) helpful (5) hotel (8) management (15) need (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk manager, Freddy, was very friendly and personable, with our room ready hours before the normal check-in of 4pm.

"Best Hotel near Disneyland & California Adventure Parks " Read full review on TripAdvisor 3/9/2012 Vote

2. The duty manager, Tina on our arrival helped us out as we did not expect to pay the $15 a day car parking fee.

"Fab stay & so clean " Read full review on TripAdvisor 10/1/2011 Vote

3. The desk manager, taken aback that I did not complain (which, apparently, is the norm) leaned over and told the desk clerk that room #XXX was available, if she wanted to put me there.

"Great stay and excellent value " Read full review on TripAdvisor 10/1/2009 Vote

4. Got to the hotel, and was immediately greeted by Jeff [?] the hotel manager who was such a nice gentleman.

"Fell in love.... " Read full review on TripAdvisor 6/22/2008 Vote

5. Very special thanks to Erik Roy, Rooms Division Manager whose service was outstanding.

"Great Place to Stay " Read full review on TripAdvisor 3/12/2008 Vote

6. We were greeted by our names by the front desk manager whom had helped us in December 2007.

"Great find in Anaheim!! " Read full review on TripAdvisor 1/7/2008 Vote

7. We provided receipts and everything they needed but have yet to even receive a call back from the Manager or had points added.

"Was our favorite... " Read full review on TripAdvisor 4/14/2012 Vote

8. We've been seeking help over the past 2 weeks from both SPG and the Hotel Manager.

"Was our favorite... " Read full review on TripAdvisor 4/14/2012 Vote

9. The Front Desk Manager needs to make sure his desk staff welcome Hotel Guests with enthusiasm and explain key areas of the property like where to eat and hours of operation.

"Dull check-in but wonderful stay! " Read full review on TripAdvisor 6/30/2011 Vote

10. We checked in to this hotel at 11p.m. (3a.m. our time, having flown from the east coast),and were required to call the supervising guest services manager, as their reservation system had not provided the correct information--The clerk was less than helpful and kept insisting that our stay was booked for 8 nights, when it was actually booked for 9 nights.

"Mediocre at best " Read full review on TripAdvisor 4/16/2008 Vote