Hawthorn Inn & Suites Albuquerque Airport, Albuquerque, Manager

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OpinionWell
Rank

18th

Out of 191

Hawthorn Inn & Suites Albuquerque Airport	Average Price: $75 Check Rates

Hotel Class:

1511 Gibson Boulevard SouthEast

Albuquerque, 87106-5041 View map

2-Star Hotel Rank: 7 of 70
Average review rating: 3.28

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (109) , Travelocity (3) , TripAdvisor (128)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) bar (7) bathroom (2) bathtub (3) bed (28) breakfast (78) cable (3) charge (5) check in (17) complimentary (4) cost (6) deal (4) dinner (3) discount (5) exercise room (3) food (4) freeway (6) front desk (37) gym (2) hotel (129) housekeeping (8) laundry (2) lobby (10) location (17) manager (13) money (8) parking (13) pillow (16) pool (9) price (30) rate (9) recommend (14) refund (2) restaurant (11) room (164) service (32) sheets (4) shower (8) shuttle (15) staff (40) street (8) suite (14) to park (2) towel (10) tub (2) value (18) view (3) walk (3) wireless (8) workout room (2)

Manager

Appears in 13 comments.

80% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (2) management (13) secure (2) thought (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager and housekeeping staff were helpful in cleaning up the broken glass and reviewing the security tapes.

"Nice place, bad neighborhood " Read full review on TripAdvisor 12/29/2011 Vote

2. The The Manager was conveniently unavailable, so I guess I am out of luck.

"Mediocre hotel, TERRIBLE customer service " Read full review on TripAdvisor 10/3/2011 Vote

3. And the manager, Deven, was incredibly helpful as I was transacting business via fax while at the hotel.

"A home away from home! " Read full review on TripAdvisor 8/19/2011 Vote

4. Being a Facilities Manager myself, the following is meant as a critique and not a complaint.

"Needs improvement " Read full review on TripAdvisor 3/30/2010 Vote

5. The manager was very thoughtful and refunded our room charge.

"Clean room, nice staff, dangerous area(car broken into)!!! " Read full review on TripAdvisor 2/25/2012 Vote

6. The manager walked me to my room three times to make sure everything was ok.

"Very comfortable " Read full review on TripAdvisor 2/14/2012 Vote

7. The front at least has security cameras, according to the manager, but the side, where I was parked, does not.

"Nice place, bad neighborhood " Read full review on TripAdvisor 12/29/2011 Vote

8. The manager personally picked us up from dropping off our rental car and drove us to the airport the next morning.

"Surpisingly Decent! " Read full review on TripAdvisor 9/11/2011 Vote

9. The assistant manager Crystal Campos was so understanding anc compassionate.

"very pleasant stay.. " Read full review on TripAdvisor 1/9/2011 Vote

10. The next morning, the manager greeted us and gave us a 15%-off coupon for a return visit.

"Very nice overnight stay " Read full review on TripAdvisor 5/11/2010 Vote