Hawthorn Inn & Suites Albuquerque Airport, Albuquerque, Check In

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OpinionWell
Rank

18th

Out of 191

Hawthorn Inn & Suites Albuquerque Airport	Average Price: $75 Check Rates

Hotel Class:

1511 Gibson Boulevard SouthEast

Albuquerque, 87106-5041 View map

2-Star Hotel Rank: 7 of 70
Average review rating: 3.28

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (109) , Travelocity (3) , TripAdvisor (128)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) bar (7) bathroom (2) bathtub (3) bed (28) breakfast (78) cable (3) charge (5) check in (17) complimentary (4) cost (6) deal (4) dinner (3) discount (5) exercise room (3) food (4) freeway (6) front desk (37) gym (2) hotel (129) housekeeping (8) laundry (2) lobby (10) location (17) manager (13) money (8) parking (13) pillow (16) pool (9) price (30) rate (9) recommend (14) refund (2) restaurant (11) room (164) service (32) sheets (4) shower (8) shuttle (15) staff (40) street (8) suite (14) to park (2) towel (10) tub (2) value (18) view (3) walk (3) wireless (8) workout room (2)

Check in

Appears in 16 comments.

42% wrote positive comments about check in

The following words were used in comments with Check in:
friendly (2) large (2) mother (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Oh yes, be sure to spend plenty of time reading all the fine print when you check in.

"Mediocre hotel, TERRIBLE customer service " Read full review on TripAdvisor 10/3/2011 Vote

2. Our check in was handled by Jessica, a very pleasant person.

"We expected more " Read full review on TripAdvisor 10/1/2010 Vote

3. Check in was quick and efficient.

"Really impressed " Read full review on Expedia 10/13/2009 Vote

4. THE GOOD: Close to airport, free cooked scrambled eggs in lobby, large room, refrigerator, microwave, hairdryer, large sink, iron and board, fast elevator, friendly-quick check in.

"Straight out of the 1980's " Read full review on TripAdvisor 3/9/2009 Vote

5. He knew who I was (as we were the last to check in) and told us that they did not have anymore rooms with double beds.

"Better Deal Than I Thought in a Convenient Location " Read full review on TripAdvisor 9/5/2011 Vote

6. So, upon check in we told the front desk clerk this and she said ok, took a copy of my mother's credit card, had my mother sign the card slip, and then charged my credit card.

"Train the Staff!! " Read full review on TripAdvisor 8/11/2011 Vote

7. However, several issues: We arrived at 2:30pm and we told categorically that we could not check in before 3pm.

"Train the Staff!! " Read full review on TripAdvisor 8/11/2011 Vote

8. Check-in was quick and simple even though I had no reservations.

"Friendly service,... but " Read full review on TripAdvisor 12/12/2010 Vote

9. Desk clerk had a terrible cold and all i could think of during the check in operation was she is sniffling and coughing all over the plastic keys before handing them over to me.

"not much luxury but adequate " Read full review on TripAdvisor 12/7/2010 Vote

10. So I had to leave the tailgate and get a ride again to check in.

"Good Deal with few Problems " Read full review on TripAdvisor 9/29/2010 Vote