Hawthorn Inn & Suites Albuquerque Airport, Albuquerque, Front Desk

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OpinionWell
Rank

18th

Out of 191

Hawthorn Inn & Suites Albuquerque Airport	Average Price: $75 Check Rates

Hotel Class:

1511 Gibson Boulevard SouthEast

Albuquerque, 87106-5041 View map

2-Star Hotel Rank: 7 of 70
Average review rating: 3.28

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (109) , Travelocity (3) , TripAdvisor (128)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (7) bathroom (2) bathtub (3) bed (28) breakfast (78) cable (3) charge (5) check in (17) complimentary (4) cost (6) deal (4) dinner (3) discount (5) exercise room (3) food (4) freeway (6) front desk (37) gym (2) hotel (129) housekeeping (8) laundry (2) lobby (10) location (17) manager (13) money (8) parking (13) pillow (16) pool (9) price (30) rate (9) recommend (14) refund (2) restaurant (11) room (164) service (32) sheets (4) shower (8) shuttle (15) staff (40) street (8) suite (14) to park (2) towel (10) tub (2) value (18) view (3) walk (3) wireless (8) workout room (2)

Front desk

Appears in 37 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (4) good (4) hotel (4) liked (2) mother (2) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I'll take it :)Front desk service was friendly and prompt even though she was busy with other displaced passengers.

"clean and comfortable " Read full review on TripAdvisor 4/27/2012 Vote

2. My six day stay was quiet,service at front desk was always attentive, efficient and friendly.

"Value, but not low budget feel. " Read full review on TripAdvisor 1/23/2012 Vote

3. when i got to the room i noticed the iron was broken and called down to the front desk to send up a new one and they said they would bring one up right away.

"Nice and Affordable Place to Stay " Read full review on TripAdvisor 3/31/2010 Vote

4. The bedding was good, the hot water temeperature was too low, the service at the front desk was friendly and good, the towels were somewhat small and flimsy.

"My review " Read full review on TripAdvisor 1/14/2010 Vote

5. Service was good, front desk folks very nice.

"This property is a bit tired... " Read full review on TripAdvisor 1/14/2010 Vote

6. The gym was minimal but functional; front desk personnel were pleasant.

"watch your car " Read full review on TripAdvisor 7/22/2009 Vote

7. the front desk very nice.

"experience like home " Read full review on TripAdvisor 1/7/2009 Vote

8. The front desk was friendly and easy to work with.

"Not impressed; needs to be updated " Read full review on TripAdvisor 9/14/2007 Vote

9. The front desk has a monitor of several cameras on the property, but desk clerk is way too busy to keep an eye on it.

"Comfortable with friendly staff " Read full review on TripAdvisor 5/9/2012 Vote

10. I tried the front desk and was told that they did not have any and that I would have to wait until their maintenance person returned.

"Better off staying somewhere else " Read full review on TripAdvisor 4/13/2012 Vote