Touchstone Hotel, San Francisco, Front Desk

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Rank

128th

Out of 493

Touchstone Hotel	Average Price: $108 Check Rates

Hotel Class:

480 Geary Street

San Francisco, 94102 View map

2-Star Hotel Rank: 31 of 119
Average review rating: 2.7

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (28) , TripAdvisor (115) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 18 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
bad (2) desk (19) friendly (6) guest (2) helpful (2) hotel (2) personable (3) phone (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Wonderfully friendly and helpful front desk clerk.

"Pretty ok " Read full review on TripAdvisor 4/11/2012 Vote

2. We asked the front desk to take care of these things, but in fact, none of these requests were received well.

"so many reasons NOT to stay here " Read full review on TripAdvisor 2/20/2011 Vote

3. The front desk staff was wonderful and friendly, and gave me recommendations on where to go for a run in the morning.

"Good service, clean but old and worn room, amazing location " Read full review on TripAdvisor 7/7/2010 Vote

4. The staff was helpful and friendly, although the front desk closes at 12:00 midnight and reopens around 8:00 the next morning.

"Nice No Frills Hotel " Read full review on TripAdvisor 7/7/2010 Vote

5. The telephone in the room was unavailable and was being serviced however the man at the front desk gave me a $5 phonecard and let me use the cordless phone downstairs whenever I liked which was super nice of him.

"Fantastic Low Frills Hotel for those on the budget in the heart of Union Sqaure/Downtown San Fran " Read full review on TripAdvisor 4/5/2010 Vote

6. Front desk people were friendly.

"nice hotel with a modern touch " Read full review on Expedia 9/16/2009 Vote

7. The lady at the front desk was friendly enough, but her clothes were dirty, and it gave a very bad first impression.

"what a disappointment " Read full review on TripAdvisor 7/31/2007 Vote

8. The front desk is literally just one desk & monitor at the entrance, since the hotel only has a handful of rooms.

"Very nice little hotel in the middle of Union Square " Read full review on TripAdvisor 4/9/2012 Vote

9. *The front desk staff wasn't always available.

"Touchstone Hotel - Not bad if you're on a budget " Read full review on TripAdvisor 9/12/2011 Vote

10. And don't take directions from the front desk people.

"nice hotel with a modern touch " Read full review on Expedia 9/16/2009 Vote