Cathedral Hill Hotel San Francisco, San Francisco, Front Desk

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OpinionWell
Rank

129th

Out of 493

Cathedral Hill Hotel San Francisco	Average Price: $365 Check Rates

Hotel Class:

1101 Van Ness Avenue

San Francisco, 94109 View map

3-Star Hotel Rank: 57 of 110
Average review rating: 2.96

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (60) , Travelocity (26) , TripAdvisor (226) , YahooTravel (31)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (13) bar (24) bargain (3) bathroom (50) bed (37) bill (4) breakfast (31) charge (12) check in (15) concierge (9) cost (15) deal (22) decor (7) dinner (4) discount (6) downtown (9) fee (8) food (27) front desk (44) hotel (492) housekeeping (12) lobby (31) location (130) maid (6) money (32) neighborhood (7) parking (84) patio (8) pillow (7) pool (50) price (69) rate (32) recommend (30) restaurant (60) room (390) room service (7) service (45) sheets (8) shower (28) shuttle (7) staff (116) street (76) suite (7) towel (20) tub (4) value (19) view (17) walk (49) wireless (8)

Front desk

Appears in 44 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (5) desk (44) floor (3) friendly (4) helpful (7) hotel (6) liked (3) need (3) new (5) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Friendly front desk staff and concierge that are let down by how dilapidated the hotel has become.

"Grotty but Adequate " Read full review on TripAdvisor 9/27/2009 Vote

2. Front desk was very helpful in having cabs ready and any other information we neede.

"Good Value " Read full review on Expedia 9/16/2009 Vote

3. The front desk needs to have a man that smiles and not snooty (like someone else commented here) .

"Good location but not nice inside. " Read full review on TripAdvisor 6/9/2009 Vote

4. The front desk was very helpful and the location of the hotel is in a nice area with different restaurants around it.

"Nice Hotel " Read full review on TripAdvisor 4/27/2009 Vote

5. All the staff were friendly and helpful from the front desk staff to the barmen to the restaurant staff to the maids.

"Well we liked it...... " Read full review on TripAdvisor 4/3/2009 Vote

6. We called the front desk and they acted like we were in the wrong.

"Be careful... " Read full review on TripAdvisor 3/16/2009 Vote

7. Friendly front desk staff.

"Good value for the money (at $69/night on weekend) " Read full review on TripAdvisor 2/23/2009 Vote

8. The staff at the front desk & bell boys were helpful and really nice.

"New Years Eve Stay " Read full review on TripAdvisor 1/2/2009 Vote

9. I hope that when next you make arrangements to travel that you take some of this into consideration and know that if you really want something for free the EASIEST way to get it by far is to be extreemely nice to the front desk staff and that just because on-line companies promise you 4 star rooms for cut rate prices it is also true that your reservation gets far less consideration than the people that are willing to pay for what they want.

"THE CATHEDRAL HOTEL IS EXCELLENT " Read full review on YahooTravel 12/13/2008 Vote

10. Front desk staff were very efficient.

"Good Budget Choice for San Francisco " Read full review on TripAdvisor 8/27/2008 Vote