Hotel Mark Twain, San Francisco, Refund

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Hotel Mark Twain

OpinionWell
Rank

139th

Out of 493

Hotel Mark Twain	Average Price: $146 Check Rates

Hotel Class:

345 Taylor Street

San Francisco, 94102 View map

3-Star Hotel Rank: 63 of 110
Average review rating: 3.26

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (71) , TripAdvisor (159) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (8) bar (23) bargain (3) bath (8) bathroom (42) bed (20) bill (4) breakfast (35) charge (9) check in (10) check out (3) checkout (3) closet (8) complimentary (5) concierge (3) cost (15) deal (12) dinner (4) discount (4) downtown (15) food (18) front desk (27) hotel (384) housekeeping (3) lobby (21) location (104) maid service (3) manager (6) money (18) neighborhood (14) parking (26) pillow (3) price (60) rate (12) recommend (26) refund (5) restaurant (44) room (257) service (43) shower (19) staff (102) street (78) towel (8) valet (5) valet parking (11) value (17) view (15) walk (48) walk in (6) wireless (13)

Refund

Appears in 5 comments.

The following words were used in comments with Refund:
complain (2) cost (2) credit (2) hotel (3) meal (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. It took 20 minutes or more to load a page (to the hotel's credit, they refunded my $9.95 charge when I complained).

"Ok for the price with some problems " Read full review on TripAdvisor 11/9/2010 Vote

2. It took 20 minutes or more to load a page (to the hotel's credit, they refunded my $9.95 charge when I complained).

"Ok for the price with some problems " Read full review on TripAdvisor 11/9/2010 Vote

3. Even though they collect the dated vouchers at their restaurant and know if each voucher was used for a meal, they would not refund the cost of them unless I could produce the missing vouchers.

"Expect an argument about something " Read full review on TripAdvisor 9/28/2010 Vote

4. Even though they collect the dated vouchers at their restaurant and know if each voucher was used for a meal, they would not refund the cost of them unless I could produce the missing vouchers.

"Expect an argument about something " Read full review on TripAdvisor 9/28/2010 Vote

5. I contacted the hotel about this and they eventually made a refund as a good will gesture.

"Mixed experience " Read full review on TripAdvisor 1/4/2009 Vote