Courtyard San Francisco, San Francisco, Front Desk

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Rank

64th

Out of 493

Courtyard San Francisco	Average Price: $253 Check Rates

Hotel Class:

299 Second Street

San Francisco, 94105 View map

3-Star Hotel Rank: 27 of 110
Average review rating: 4.34

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (477) , Travelocity (9) , TripAdvisor (279) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (48) bathroom (34) bed (36) breakfast (67) cable (9) charge (6) check in (24) check out (11) complimentary (10) concierge (10) cost (11) deal (11) dinner (8) downtown (48) fee (10) fitness center (5) food (32) front desk (47) gym (17) hot tub (10) hotel (409) housekeeping (7) lobby (76) location (111) money (13) parking (66) pillow (15) pool (52) price (53) rate (35) recommend (25) restaurant (98) room (368) room service (6) service (69) shower (8) shuttle (11) staff (98) street (76) suite (27) to park (5) towel (7) valet (21) valet parking (18) value (20) view (62) walk (111) whirlpool (5) wireless (38)

Front desk

Appears in 47 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (6) desk (48) efficient (3) exceptional (3) friendly (6) good (5) helpful (7) hotel (11) liked (3) lobby (3) nice (4) night (4) professional (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Really welcoming/helpful front desk, nice sized rooms with very comfortable bed.

"Very Good Hotel and Free Wifi " Read full review on TripAdvisor 5/22/2012 Vote

2. ) My mother spoke to someone at the front desk who assured us it would be removed/cleaned.

"Cleanliness issue " Read full review on TripAdvisor 5/14/2012 Vote

3. very helpful front desk.

"Business trip - great place " Read full review on TripAdvisor 2/10/2012 Vote

4. Lobby: nice and efficient, concierge is very helpful and mostly knowledgeable about the city, front desk is friendly and accommodating.

"Clean Quiet Efficient " Read full review on TripAdvisor 10/9/2011 Vote

5. Front desk and valet service superb.

"A few things missing for the price you pay " Read full review on TripAdvisor 9/22/2011 Vote

6. Our front desk person was courteous and ready to help us with all of our requests without batting an eye.

"GREAT hotel....quiet and excellent staff.... " Read full review on TripAdvisor 8/4/2011 Vote

7. The front desk staff was very friendly.

"Clean, comfortable hotel with a great staff " Read full review on TripAdvisor 6/26/2011 Vote

8. But this is a comfortable hotel, front desk staff and concierge were friendly, and the bar and grill has good food at hotel prices.

"Good value if you like downtown " Read full review on TripAdvisor 6/15/2011 Vote

9. The front desk was exceptional, very professional and quick to accommodate.

"Nice Getaway " Read full review on TripAdvisor 5/5/2011 Vote

10. I had noticed my card didn't open the pool door so I went to the front desk for a new key.

"Great hotel, not so great front desk " Read full review on TripAdvisor 10/15/2010 Vote