Mandarin Oriental San Francisco, San Francisco, Service

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Rank

68th

Out of 493

Mandarin Oriental San Francisco	Average Price: $453 Check Rates

Hotel Class:

222 Sansome Street

San Francisco, 94104 View map

5-Star Hotel Rank: 5 of 7
Average review rating: 4.55

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (5) , Travelocity (1) , TripAdvisor (314) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (25) bar (44) bath (15) bathroom (74) bathtub (9) bed (50) breakfast (43) check in (31) check out (8) closet (7) complimentary (11) concierge (38) cost (11) deal (10) decor (23) dinner (17) downtown (15) fee (7) food (30) front desk (32) gym (15) hotel (386) housekeeping (8) lobby (58) location (90) lunch (8) manager (9) money (16) parking (16) pillow (7) pool (13) price (20) rate (12) recommend (31) restaurant (50) room (456) room service (46) service (150) shower (34) spa (13) staff (127) street (15) suite (33) towel (10) tub (15) valet (8) value (7) view (293) walk (50) wireless (8)

Service

Appears in 150 comments.

97% wrote positive comments about service

The following words were used in comments with Service:
attentive (7) customer (19) excellent (17) expectation (9) friendly (9) good (16) great (27) guest (6) high (8) hotel (40) impeccable (6) liked (9) location (8) nice (10) outstanding (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service in every department is personal, prompt, warm and professional, as always.

"Mandarin Oriental SF remodelled " Read full review on TripAdvisor 5/13/2012 Vote

2. Service was flawless.

"Amazing and Magical! " Read full review on TripAdvisor 5/7/2012 Vote

3. I would highly recommend the Mandarin Oriental San Francisco to anyone who values excellence in customer service combined with beauty, calmness and serenity.

"A VERY happy anniversary! " Read full review on TripAdvisor 5/5/2012 Vote

4. Location is terrific, views are unbeatable and service was generally pretty good.

"Nice, but I'd wait until they finish their renovation " Read full review on TripAdvisor 4/20/2012 Vote

5. Great location, nice room with great views and first class service from everyone.

"Excellent " Read full review on TripAdvisor 4/15/2012 Vote

6. Top-notch service from an exceptionally friendly and well-trained staff make for a perfect experience.

"Fabulous Staff and Accommodations " Read full review on TripAdvisor 2/8/2012 Vote

7. As expected the rooms and the service are first class.

"What you expect of a Mandarin " Read full review on TripAdvisor 2/5/2012 Vote

8. Silk Road food is great and the service is wonderful.

"Even with renovations going on, it is a great place to stay " Read full review on TripAdvisor 1/30/2012 Vote

9. We didnt use the restaurant but we did use the bar and were very impressed with the great service from all the staff who served us.

"Luxury with a View to Match " Read full review on TripAdvisor 1/3/2012 Vote

10. His guest service is really one of the best that I have experienced.

"GREAT view from your hotel room " Read full review on TripAdvisor 12/31/2011 Vote